I'm very satisfied with this dealership.
I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle.
I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle.
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by cdjosejr
Sep 30, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Alfonso's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Spent 4 days dealing with pushy salesman from all over
LA, OC and IE looking for a used car. Most adding as much as $8000 in add ons that we were not interested. Alfonso was great. He listed and unders
LA, OC and IE looking for a used car. Most adding as much as $8000 in add ons that we were not interested. Alfonso was great. He listed and understood we were not going to pay for that. He did not pressure us and made me feel my concerns were valid. Actually everyone was very nice, including the sales manager, and the finance person. I’ll be back for sure when it’s time to get a another car. Thank you to Alfonso and the entire staff at Walters Mercedes Benz.
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by joecano4
Sep 02, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this positive review! We are so glad that Alfonso and the team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Friendly and courteous.
Alphonso was helpful from the first greeting, to the end when we left.
Alphonso was helpful from the first greeting, to the end when we left.
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by Hozer22
Other Employees Tagged:
Michael Georgie
Mar 29, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are so appreciative of the opportunity to work with you, and we are pleased that Alfonso took great care of you throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Alfonso Hernandez is the worst sales person!
Don’t ever go to him. I would give him 0 if website would let me write a review without giving a star. I tried to reach out to a manager but it was t
Don’t ever go to him. I would give him 0 if website would let me write a review without giving a star. I tried to reach out to a manager but it was taking them too long to get to the phone. I didn’t get a call back. I guess they don’t care losing a customer so they don’t like giving their best customer service.
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by Jo
Alfonso Hernández is the best sales consultant we’ve met
in recent years. He is easy going, helpful, patient, and friendly. He helped us get a good price, cleaned the car, put on the plate, and showed us th
in recent years. He is easy going, helpful, patient, and friendly. He helped us get a good price, cleaned the car, put on the plate, and showed us the features inside the car. It was 11 pm when we are done, he even spent 1 hour to drive to our house to get the check from us at midnight. We are sorry for wasting his time. We completed the purchase in 4 hours, faster than we expected.
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by Anne
Other Employees Tagged:
Michael Georgie
Jan 22, 2022 -
Walter's Mercedes-Benz of Riverside responded
Anne,
Thank you for sharing your positive experience you had with Alfonso! He will be honored to know that you deeply valued his service. It is our pleasure to assist you in any way possible and in no way did you waste his time during your visit.
We warmly congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
My experience was more than I expected. Sales man was
very helpful @ answered all of my questions.
very helpful @ answered all of my questions.
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by Tespinoza1017
Other Employees Tagged:
Michael Georgie, Jeff Helton, Apolo Montenegro
Dec 17, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! Providing a top-notch experience is so important to us, and we are thrilled that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Compared to other dealers Walters Mercedes goes above a
beyond other dealers don’t do .I highly recommend Walters Mercedes and look for Alfonso Hernandez he’ll make the process easy from beginning to end
beyond other dealers don’t do .I highly recommend Walters Mercedes and look for Alfonso Hernandez he’ll make the process easy from beginning to end
Ramon echeverria
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by ramon1904
Dec 02, 2021 -
Walter's Mercedes-Benz of Riverside responded
Ramon,
Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are pleased that Alfonso provided you with a seamless experience! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Friendly service associates who treat you with respect.
Dealership waiting area always very clean and makes waiting for your car nice
Dealership waiting area always very clean and makes waiting for your car nice
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by Lildorth
Other Employees Tagged:
Austin Schneider
Dec 01, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your 5-star rating! Providing top-notch service is always our goal, and we are pleased that our efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Safe travels!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
JR is always available when I call him for my service,
even when its the last minute. To many more years of business. Thank you
even when its the last minute. To many more years of business. Thank you
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by GLC300
Nov 10, 2021 -
Walter's Mercedes-Benz of Riverside responded
We are so glad that JR consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you. We thank you for your wonderful review, and we look forward to continue to serve you and your automotive needs for many years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I was helped by Alfonso Hernandez and Michael George.
Both gentlemen were very helpful, upfront, and honest. They both made the process simple.
Both gentlemen were very helpful, upfront, and honest. They both made the process simple.
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by Tydelaney
Other Employees Tagged:
Michael Georgie
Oct 25, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alfonso and Michael this 5-star review! Providing a seamless and remarkable experience is so important to us, and we are delighted that their efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle, and we wish you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager