"Please ask for Alfonso Hernandez , above and beyond..."
Please ask for Alfonso Hernandez , above and beyond servicing and knowledge. Easy communication and creates a pressure-less environment. Enjoyable buying experience! Highly recommend when visiting for lease or buy.
"Alfonso Hernandez Jr. is the best guy. He helped my..."
Alfonso Hernandez Jr. is the best guy. He helped my daughter get the absolute best deal on her first vehicle 2021 CLA250. Thank you Walters
"I had Afonso to help me. He is really good and competent..."
I had Afonso to help me. He is really good and competent for the car. I love my new Mercedes. Thank you Afonso. See you on my next Mercedes.
"Worked with Alfonso Hernandez JR at Walts Mercedes in..."
Worked with Alfonso Hernandez JR at Walts Mercedes in Riverside and everyone was amazing! Alfonso made the entire process effortless and enjoyable. Thank you Walts Riverside & Alfonso!
"My mom flew from San Francisco to walters MB to pick up..."
My mom flew from San Francisco to walters MB to pick up her car. We are very satisfied and super happy with the whole process.
"We were treated very well by the sales person at the..."
We were treated very well by the sales person at the dealership. They were knowledgable enough. We will cone back for other cars in future for sure.
"I recently traded-in my 2016 Infiniti Q50 for a 2018..."
I recently traded-in my 2016 Infiniti Q50 for a 2018 Mercedes Benz C class. I took my time to do my research and when I found the perfect vehicle, I made my way to Walter's Mercedes-Benz. I was greeted by Alfonzo Hernandez who provided me with excellent customer service. Not only did he take me on a test drive, but he also provided me with cool water and coffee as soon as I got there (I drove from Long Beach to Riverside that morning and traffic was horrible) ...very attentive.
Alfonso was never pushy nor did he try to upsell me on anything additional on the car. He was very fast, efficient, and very considerate of my time (he was very mindful of my time and my drive back home). Alfonso gave me a great deal, I didn't feel ripped off or like I had been taken advantage of. His sense of humor, kindness, and honesty won me over. I can truly say I would definitely come back to Walter's for my next Benz. If you are in the market for a CPO or brand new Benz, go see Alfonso. He won't BS you or try to upsell you something you don't need. Very honest man. By the way, I did get a great value on my trade-in. I had gone to other dealers where their offer didn't settle well with me. But here, the offer was great and the sale price was perfect.
"Management and sales are awesome. Not over pushy but just..."
Management and sales are awesome. Not over pushy but just right. Service is amazing and JR caters to my every need. I wouldn’t shop anywhere else.
"Alfonso Hernandez at Walter’s Mercedes-Benz of Riverside..."
- Mercedes first timer
Alfonso Hernandez at Walter’s Mercedes-Benz of Riverside was the most helpful any sales person could have been, especially since the Model S450V has so many amazing features to learn about.
"Alfonso Hernandez was the BEST. This was my first..."
Alfonso Hernandez was the BEST. This was my first purchase and he made me feel so comfortable and they went above and beyond to ensure that I had everything I needed. The financial department even helped me with my APR. His name was Michael Georgie. Those two men had solidified a life long Mercedes Benz owner. Thank you Alfonso and Michael, I’ll be back in 2023 to upgrade!!!!!