Walter’s Merceds offers excellent customer service. They
make you feel like you’re a part of the Mercedes Benz family and your needs are important to them as well as your desires.They accommodate you to rea
make you feel like you’re a part of the Mercedes Benz family and your needs are important to them as well as your desires.They accommodate you to reassure you that you’re going to drive off the lot with a car that you will enjoy driving for years to come. 1000 hands up to my salesman Alfonso great job!!
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by tyheshiahair
Sep 13, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this kind review! We greatly appreciate the opportunity to work with you, and we are so glad that Alfonso provided you with the 5-star service that you so much deserve. We warmly congratulate you on your new vehicle! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Si yes si si si yes yes always yes si si si si good
environment of work please let Alfonso Hernandez's to help get a good results on next purchase of the new or used car 🤣🤟👍
environment of work please let Alfonso Hernandez's to help get a good results on next purchase of the new or used car 🤣🤟👍
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by Perico@1773
Jul 30, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! We are so glad that Alfonso provided you with a top-notch experience! It is our pleasure to assist you in any way possible, and he will be honored to have earned your recommendation! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Alfonso is a fantastic dealer. He even helped me put my
license plate. He also gave me a car wash for free. He is so kind and helpful.
license plate. He also gave me a car wash for free. He is so kind and helpful.
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by goeun2023
Jul 09, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! Providing top-quality service is so important to us, and we are glad that Alfonso met your satisfaction. We are so appreciative of the opportunity to work with you, and he will be honored to know of your very kind words. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Alfonso Hernández helped me every step of the way. When I
initially came to look at my options because i was very indecisive of what to get he showed me a few options and was able to test drive them, he did
initially came to look at my options because i was very indecisive of what to get he showed me a few options and was able to test drive them, he did not pressure me at all and gave me more then enough time to figure out what I wanted to do before making a purchase. He reached out a few times incase I had any other questions which made me feel that he cared about my future purchase, I felt really comfortable with him so I decided to go back after 2 weeks. I came in and he explained everything on my purchase and was able to help me through the whole process. He’s very friendly, patient and communicates effectively which is key to everything. Thank you Alfonso!
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by Francespps
Jun 30, 2021 -
Walter's Mercedes-Benz of Riverside responded
Frances,
Thank you for taking the time to share this excellent review! We are so appreciative of the opportunity to do business with you, and we are glad to hear that Alfonso provided you with a smooth and pressure-free experience, and made you feel like the valuable customer that you certainly are. He will be delighted to hear of your very kind words, and that you greatly appreciated his assistance with your special purchase. We wish you the warmest congratulations on your new vehicle- on behalf of Alfonso and the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
This I was the second time we purchased a vehicle from
Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbel
Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbell in finance was wonderful to work with.
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by Maureenm
Jun 14, 2021 -
Walter's Mercedes-Benz of Riverside responded
Maureen,
Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are pleased that our team could provide you with a 5-star experience once again! We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
The car dealer representative was very knowledgeable
about the automobile. He explained to me in detail how the car works and the luxuries the car offer.
I was trying to remember the representative’s
about the automobile. He explained to me in detail how the car works and the luxuries the car offer.
I was trying to remember the representative’s name. He came out to the credit union in Moreno Valley. He has a Camry car.
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by Jerlinebedford
May 19, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! We are pleased that our team could be of remarkable assistance to you throughout your visit! We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Alphonso and Michael Georgie, our finance person were
very kind, professional, respectful and very informative. They took time with us and never rushed us or made us feel pressured
very kind, professional, respectful and very informative. They took time with us and never rushed us or made us feel pressured
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by Janicemadnick
May 04, 2021 -
Walter's Mercedes-Benz of Riverside responded
Janice,
Thank you so much for your positive feedback! We are happy to hear that Alfonso and Michael took great care of you and ensured that your visit was seamless- from beginning to end! We greatly appreciate the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Alfonso Hernandez was my salesperson. He made my wife and
I his only priority while I was buying my new car. He made us feel like his family and was patient, attentive and informative. He is knowledgeable a
I his only priority while I was buying my new car. He made us feel like his family and was patient, attentive and informative. He is knowledgeable about all the cars and communicated with passion and expertise.
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by inm33031
Apr 12, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave Alfonso this wonderful review! We are happy to hear that he took great care of you and provided you with the remarkable assistance that you so much deserve! He will be proud to know how greatly you valued his efforts, and we congratulate you on your new vehicle- on behalf of him and the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
I had great experience in purchasing my mercedes there in
riverside. This automobile is wonderful inside and out. Alfonso was extremely helpful with all aspects of the sale. Thank you so much.
riverside. This automobile is wonderful inside and out. Alfonso was extremely helpful with all aspects of the sale. Thank you so much.
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by INFECTEDANDROID
Apr 09, 2021 -
Walter's Mercedes-Benz of Riverside responded
Congratulations on your new Mercedes-Benz! We are overjoyed that Alfonso could be of assistance to you and make your buying experience both smooth and successful! We are so excited for you to enjoy your new ride, and we hope to see you again when the time comes for your first service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Excellent customer service. Everyone was friendly and
understanding of our requests and strive to honor that. Alfonso was very patient and helpful in showing us cars that we wanted.
understanding of our requests and strive to honor that. Alfonso was very patient and helpful in showing us cars that we wanted.
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by lherrera8
Mar 24, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for providing us with a review of your experience at Walter's Mercedes-Benz of Riverside. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager