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Karla Montoya
Karla Montoya at McGrath City Honda

Karla Montoya

Customer Service Specialist

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Karla Montoya

August 04, 2026

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Employee Rating

Spectacular performance by the team and Honda for taking care of my vehicles problems thank you More

by salgadoalex878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski

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Aug 05, 2026

McGrath City Honda responded

Our team is pleased we could resolve the issues on your Honda Civic. Your praise means a great deal to our service department. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 18, 2026

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I have had nothing but great experiencess here. Incredible service Incredible environment highly recommend this dealership More

by ANGELF1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Carlos Martinez, Jonathan Blanco, Nick Fornero, Keyonna Conway, Leslie Villacorta, Juliana Garcia, Karen Kozlowski

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Jul 18, 2026

McGrath City Honda responded

What a pleasure to hear that our service team and our environment provided a great experience while servicing your Honda HR-V. Thank you for recommending us and we look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

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Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski

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Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 17, 2026

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Great service from all the sales and service employees McGrath city Honda is the best Honda dealer in Chicago More

by canorivera1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic, Luis Antonio

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May 17, 2026

McGrath City Honda responded

Thank you for praising our sales and service teams. We’re delighted that your Civic received top care. We appreciate your support and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

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It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Mathew Runas, Luis Antonio, Karen Kozlowski

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Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Employee Rating

Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Mathew Runas, Nick Fornero, Luis Antonio, Karen Kozlowski

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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Matthew Runas was very knowledgeable regarding my vehicle and gave me prompt estimate on how long the service will take More

by claqui10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic, Mathew Runas, Karen Kozlowski

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Jan 28, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 27, 2026

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Employee Rating

Devin and Mcgrath are wonderful! The service is quick and Devin was super to the point and respectful. Couldnt ask for anything more! More

by fhurtado511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski

Print
Jan 27, 2026

McGrath City Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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