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Devin Miller

Overview Reviews (60) Inventory (201)

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Devin Miller

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7

60 Reviews

Overview Reviews (60) Inventory (201)

Dealership Experience

4 yrs, 3 mos

4.7

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Devin Miller

August 12, 2026

Dealership Rating

Employee Rating

Everything was quick and explained easily on what my car needed and what needed to be done needed and what needed to be done More

by jeovannyF9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Miller

Aug 12, 2026 -

McGrath City Honda responded

Your mention of quick service and clear explanations shows how our service department prioritizes transparency. We’re glad we could keep the process swift and make sure you understood what your Honda HR-V needed. Hearing that our explanations were clear and efficient means a lot to our service team. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 04, 2026

Dealership Rating

Employee Rating

Spectacular performance by the team and Honda for taking care of my vehicles problems thank you care of my vehicles problems thank you More

by salgadoalex878

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexis Quimso, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya

Aug 05, 2026 -

McGrath City Honda responded

Our team is pleased we could resolve the issues on your Honda Civic. Your praise means a great deal to our service department. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 03, 2026

Dealership Rating

Employee Rating

Deven was communicative and did a good job relaying to me what services were needed. He also ordered me a ride to and from my home to drop off and pick up my vehicle. what services were needed. He also ordered me a ride to and from my home to drop off and pick up my vehicle. More

by matthewjmarsh00

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Miller

Aug 03, 2026 -

McGrath City Honda responded

Your mention of Devin’s clear updates about the service on your Honda Civic shows how we aim to keep you informed. Our service department is pleased we could arrange rides to and from your home to simplify your service experience. Knowing your visit was convenient and smooth means a lot to us. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 01, 2026

Dealership Rating

Employee Rating

Good customer service. They let me know what needs to be repaired. They finish repairs on time or earlier. They let me know what needs to be repaired. They finish repairs on time or earlier. More

by jkl5308

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Miller

Aug 01, 2026 -

McGrath City Honda responded

We’re glad Devin kept you updated on everything needed for your Honda Civic and that the repairs were completed as promised or faster. Devin thanks you for sharing your experience and looks forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 28, 2026

Dealership Rating

Employee Rating

Very professional. Fair, caring , honest, and sympathetic.the work was completed in a timely fAshion and. I was encouraged to call. Or stop by. If. I. Have. Any. Furthe Fair, caring , honest, and sympathetic.the work was completed in a timely fAshion and. I was encouraged to call. Or stop by. If. I. Have. Any. Further. Concerns. More

by unitedstatesofafrica

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Miller

Jul 29, 2026 -

McGrath City Honda responded

We’re thrilled that Devin and our team provided fair and honest service on your Honda Fit, completing the work promptly. Feel free to reach out or drop by if any questions come up. Thank you for trusting us with your vehicle. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 28, 2026

Dealership Rating

Employee Rating

Service and inspection were thorough and done as quickly as possible. Devin kept me well informed throughout the process. as possible. Devin kept me well informed throughout the process. More

by akperez24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2026 -

McGrath City Honda responded

It makes us proud to know the service and inspection of your Honda CR-V Hybrid were both thorough and swift. Devin kept you informed every step of the way. Thank you for taking the time to share your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 23, 2026

Dealership Rating

Employee Rating

Very good service, friendly folks. Just a bit too cold in the showroom. Worth the trip. Just a bit too cold in the showroom. Worth the trip. More

by hildemueller93

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Miller

Jul 24, 2026 -

McGrath City Honda responded

Hilde, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 22, 2026

Dealership Rating

Employee Rating

Great facility. Comfortable waiting room with water and coffee. Devin was excellent. Answered all my questions and provided attentive service. Comfortable waiting room with water and coffee. Devin was excellent. Answered all my questions and provided attentive service. More

by mswoty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 24, 2026 -

McGrath City Honda responded

It's great to hear that Devin was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McGrath City Honda! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 21, 2026

Dealership Rating

Employee Rating

No regard for customer. Will go elsewhere from now on. Sat there for over an hour. Nobody said taking longer than usual. Told me to get there before noon. Which I din Will go elsewhere from now on. Sat there for over an hour. Nobody said taking longer than usual. Told me to get there before noon. Which I din More

by JBJ.INTERACT

Verified Customer

Recommend Dealer

Other Employees Tagged: Devin Miller

Jul 24, 2026 -

McGrath City Honda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

July 20, 2026

Dealership Rating

Employee Rating

I was told I needed something done because it hadn’t been done yet. Though, I keep all of my receipts and said I had it done last year, to which the service member said he must’ve missed it. Really seemed li done yet. Though, I keep all of my receipts and said I had it done last year, to which the service member said he must’ve missed it. Really seemed like the service member was trying to get me to spend money that I didn’t need to and that kind of comes off as sketchy. More

by dinan913

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 20, 2026 -

McGrath City Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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