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Devin Miller
Devin Miller at McGrath City Honda

Devin Miller

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7
27 Reviews

Dealership Experience

4 yrs

4.7

27 Reviews

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27 Reviews of Devin Miller

May 07, 2026

Dealership Rating
Employee Rating

Good dealership, great people. Always take my vehicle here for service and also buy parts for my older honda More

by oscarj_anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Carlos Martinez, Nick Fornero

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May 07, 2026

McGrath City Honda responded

We’re grateful you trust us for your HR-V service and parts for your older Honda. It’s great to know our team continues to meet your needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 06, 2026

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Employee Rating

Awesome job thank you so much greatly appreciate it very much you guys are amazing. More

by ildoy06041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

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May 06, 2026

McGrath City Honda responded

It’s fantastic to hear that you were pleased with our service on your Honda CR-V. We appreciate your kind words and the opportunity to help keep you on the road. Looking forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 03, 2026

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Employee Rating

Good customer care and good communication keep it up ! Knows what he is doing and is nice . More

by ARIANALOPEZ34592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez, Carlos Martinez, Mathew Runas

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May 03, 2026

McGrath City Honda responded

Thank you for highlighting the care and communication you experienced during your Honda CR-V service. We will pass along your kind words to Mathew and look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 02, 2026

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Employee Rating

Carlos was very helpful and listened to my needs. My vehicle was also done in a timely manner More

by afentry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez, Uros Matejic

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May 02, 2026

McGrath City Honda responded

Delighted to know your Honda HR-V was serviced promptly and our team listened to your needs. We appreciate you sharing your experience. We look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 30, 2026

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Employee Rating

Luis Antonio provided great service. He was kind enough to take the time to explained every service my car got and he made it so easy for me to understand. More

by olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Luis Antonio

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Apr 30, 2026

McGrath City Honda responded

Thanks for the five-star rating. We’re pleased that Luis guided you through the service details on your Honda CR-V so clearly and made everything easy to understand. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

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Employee Rating

Bad communications the window repair wasn’t up to standard. They installed the wrong tint type and the window doesn’t work like it used to More

by diego.47.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 29, 2026

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

April 23, 2026

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Employee Rating

It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Mathew Runas, Luis Antonio, Karen Kozlowski, Karla Montoya

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Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 20, 2026

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Employee Rating

Everyone was professional and answered all my questions. The only problem I had was the level of entertainment the company idea for what plays on the tv sucks. Needs to be improved please. More

by theresa6800
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller

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Apr 21, 2026

McGrath City Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 18, 2026

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Employee Rating

Devin was wonderful and worked hard to get my crv fixed. Took too long for the part needed for my air bag More

by jc52
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller

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Apr 19, 2026

McGrath City Honda responded

Quality customer service is always our number one priority, and we're happy to hear that Devin met your expectations. Thank you for choosing McGrath City Honda. We look forward to having you as one of our valued customers for many more years to come! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

The report said all tires were at 35 psi. I drove 2 blocks an the pressure light lit up. brakes were inspected and front pads and rotors resurfaced. I brought the car in earlier for a loose p More

by JTPIOLET
Recommend Dealer
No

Other Employees Tagged: Devin Miller

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Apr 18, 2026

McGrath City Honda responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

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