Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
129 Reviews
4.9

129 Reviews

Write a Review

129 Reviews of Alfredo (Al) Bustamante

June 30, 2025

Dealership Rating
Employee Rating

Experienced, thorough, fair prices, no up-selling, good explanations, answer questions clearly, I trust this dealership. More

by mssavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

Providing quality service you can trust is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating
Employee Rating

One service agent said I wouldn't be charged extra for the coolant because I was getting a coolant flush, but I did get charged for the extra coolant. More

by cle1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

June 27, 2025

Dealership Rating
Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 24, 2025

Dealership Rating
Employee Rating

Alfredo gave wonderful service during my last visit. Good communication,helpful and on time service. More

by pthompson14937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Al's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 23, 2025

Dealership Rating
Employee Rating

Very nice service. My car was wash. The service Manager took time to talk to me. And the service advisor was great. Thanks More

by donnievtanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Please let our team know if there is anything further we may assist with. Best Regards, Sassha Motz General Manager

June 23, 2025

Dealership Rating
Employee Rating

Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 20, 2025

Dealership Rating
Employee Rating

Alfredo is always responsive and communicates everything that is going on with my vehicles. I would recommend this dealership to anyone needing service. More

by jlgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Alfredo's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 20, 2025

Dealership Rating
Employee Rating

All repairs completed as promised. Same day completion in a timely manner, at agreed price which included providing loaner car during the service period. More

by karenpoturalski52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Jimenez

Jun 23, 2025

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

June 16, 2025

Dealership Rating
Employee Rating

Very pleased with their continuing service of my vehicles. 2nd one. Also appreciate how clean my vehicle is when I get it back. More

by geneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 12, 2025

Dealership Rating
Employee Rating

Kevin helped me with my much needed air conditioner issue in a very timely manner and kept me updated along the way. More

by Ernieandcrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

Jun 13, 2025

Germain Honda of Surprise responded

We are pleased to know your enjoyed a positive and informative service experience with Kevin and our team. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

1
...

Dealership Inventory (233 Vehicles)

new 2026 Honda Civic Si car
2026 Honda Civic Si
new
Crystal Black Pearl exterior
Manual
Front-wheel Drive
new 2026 Honda Passport car, priced at $50,355
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $34,270
2026 Honda CR-V
new
Urban Gray Metallic exterior
CVT
All-wheel Drive
2026 Honda CR-V Hybrid
new
Canyon exterior
AWD
new 2025 Honda Ridgeline car, priced at $45,044
2025 Honda Ridgeline
new
Sky exterior
Automatic
All-wheel Drive
2026 Honda CR-V
new
Solar Silver Metallic exterior
FWD