Alfredo (Al) Bustamante

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61 Verified Customer Verified Customer

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Serviced two vehicles this week. Good communication from our service advisor, easy to approve additional services on-line allowing for clear understanding of what needed to be done. Good communication from our service advisor, easy to approve additional services on-line allowing for clear understanding of what needed to be done. More

by MDG789 Verified Customer Verified Customer

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Service and service tech were great. Everything was done in a timely manner and got me in and out Everything was done in a timely manner and got me in and out More

by jmcook91 Verified Customer Verified Customer

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It's easy to get a service appointment. The waiting area is spacious and has nice amenities. The waiting area is spacious and has nice amenities. More

by felidalim Verified Customer Verified Customer

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Been going to Germain Honda (Formally Surprise Honda ) for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the sh for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the shop (ESPECILLY MARTY AND MARCO) take care of vehicles like they are their own! More

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alfredo is always awesome to work with takes the time to explain everything and answers all questions explain everything and answers all questions More

by marissav092 Verified Customer Verified Customer

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Great service. The recall service to be down was explained. The service was done in the time I was told. The recall service to be down was explained. The service was done in the time I was told. More

by tman515 Verified Customer Verified Customer

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Prompt, friendly, efficient, and informative. Service manager explained everything and fixed the necessary parts that were recalled Service manager explained everything and fixed the necessary parts that were recalled More

by rbhaktamd Verified Customer Verified Customer

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It was a great experience. Alfredo Bustamante was informative and helpful. My car was completed when promised. Alfredo Bustamante was informative and helpful. My car was completed when promised. More

by HILLARY.HINZ Verified Customer Verified Customer

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I know I can trust my Pilot with the service dept at Germain. Alfredo Bustamante has always been helpful and knowledgeable, graciously answering all my questions. They aren’t pushy, nor do they try to Germain. Alfredo Bustamante has always been helpful and knowledgeable, graciously answering all my questions. They aren’t pushy, nor do they try to up-sell me whenever I come in for service. More

by sg1harski Verified Customer Verified Customer

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