Setting the appointment was seamless, work was done on
time and I really appreciated the uber ride back and forth.
time and I really appreciated the uber ride back and forth.
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by tomwellman10
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Germain Honda of Surprise responded
Thank you. We are pleased to iknow you enjoyed a quality and seamless service experience with our team. See you down the road.
Best Regards,
Sassha Motz
General Manager
excellent service,,, all questions answered ,, happy with
work done,,,recommend Al and Germain Honda many Thanks. Tim
work done,,,recommend Al and Germain Honda many Thanks. Tim
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by alaskatima
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Germain Honda of Surprise responded
Thank you for letting us know that your visit was handled with great care and communication.
Best Regards,
Sassha Motz
General Manager
Al was very helpful!
He took great care of me. Didn’t pressure me to get more work done. I appreciate his help with my oil change.
He took great care of me. Didn’t pressure me to get more work done. I appreciate his help with my oil change.
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by Marilynrh7831
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Germain Honda of Surprise responded
Thank you for sharing your recent experience with us. We love our clients, and we always try to provide extraordinary experiences for clients like you! Thank you again and we hope you have a wonderful day.
Best Regards,
Sassha Motz
General Manager
Very helpful and informative.
It was a great experience and I felt confident everything was done
It was a great experience and I felt confident everything was done
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by Sandymahoney
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Germain Honda of Surprise responded
Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Best Regards,
Sassha Motz
General Manager
Germain Honda of Surprise always does an excellent job
when my family brings our Hondas for service.
when my family brings our Hondas for service.
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by jonjon6274
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Germain Honda of Surprise responded
Thank you for your kind words and this 5 star review. We appreciate you and your business, and look forward to serving you for many years to come.
Best Regards,
Sassha Motz
General Manager
Bustamante was punctual and friendly.
He actually cared and was informative. He does not tried to pressure you into doing more maintenance than required.
He actually cared and was informative. He does not tried to pressure you into doing more maintenance than required.
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by dywong12
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Germain Honda of Surprise responded
Thank you, Heriberto! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future.
Best Regards,
Sassha Motz
General Manager
Everything was perfect!
Thanks for making the process so easy! Got me in and out
Thanks for making the process so easy! Got me in and out
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by Redrobin9904
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2025 -
Germain Honda of Surprise responded
Our team is pleased to know your visit met our high 5-star standards for quality and efficiency. See you next time.
Best Regards,
Sassha Motz
General Manager
Friendly, easy to communicate with and prompt with the
work done. I’d go back again.
work done. I’d go back again.
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by talanhurwitz17
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2025 -
Germain Honda of Surprise responded
Thank you for taking a moment to recognize our team's excellent work with the honor of your 5-star review. We're delighted they delivered a quality service visit for you and your Honda. We'll see you at your next appointment!
Best Regards,
Sassha Motz
General Manager
They were clear and efficient in handling my service.
really appreciate the honesty and professionalism at the service department.
really appreciate the honesty and professionalism at the service department.
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by JTURYN
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Germain Honda of Surprise responded
We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Honda of Surprise. We wish you safe travels, and look forward to seeing you again soon!
Best Regards,
Sassha Motz
General Manager
Clean and friendly people.
My contact person was Alfredo in service. Repairs
completed on time and results/ recommendations were given.
My contact person was Alfredo in service. Repairs
completed on time and results/ recommendations were given.
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by mstough28
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Germain Honda of Surprise responded
Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Honda of Surprise. Thank you for your business and for taking the time to leave our team this awesome review.
Best Regards,
Sassha Motz
General Manager
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