Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 18

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

March 14, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and wanted to help you with your concerns. Bought a CVR Sports n very happy More

by ssfoxy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Colin McEuen

Mar 14, 2025

Germain Honda of Surprise responded

Thank you! We're glad our team made sure you had a great car buying experience, and helped address any concerns. We appreciate your recommendation and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

March 10, 2025

Dealership Rating
Employee Rating

Always pleasant and explain everything and every question patiently. Also, so nice to have a cup of coffee available! More

by laurdelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Germain Honda of Surprise responded

We are thrilled your overall service experience was a positive one. See you next time. Best Regards, Sassha Motz General Manager

March 08, 2025

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Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More

by harveygray243
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis , Adrian Alvarez, George Bell

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for leaving us this awesome feedback. Our entire team is dedicated to customer care and we are happy it was reflected in your visit. Best Regards, Sassha Motz General Manager

March 04, 2025

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Employee Rating

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee, Alex Rivas

Mar 04, 2025

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

February 27, 2025

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Employee Rating

My service rep was Al who kept me informed and once completed explained the entire service process on my vehicle. More

by coolchicmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Al provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

February 26, 2025

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Employee Rating

Muy buen servicio lo recomiendo al máximo sus en liados muy atentos con mucho especie More

by letygonzalez121962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Germain Honda of Surprise responded

Su negocio y amable recomendación son muy apreciados. Saludos, Sassha Motz Gerente General

February 25, 2025

Dealership Rating
Employee Rating

Great customer service and I recommended to any one he own honda car it's #one More

by joseph_chicago_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Feb 25, 2025

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 24, 2025

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Employee Rating

Outstanding sales service and professionalism. I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time More

by Bill Canavan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pitman

Feb 25, 2025

Germain Honda of Surprise responded

Our sales and service teams work hard to ensure a quality experience at every touchpoint. Al and Robert will be honored to learn of your kind words as we know they enjoy assisting you and look forward to working with you in the future. Best Regards, Sassha Motz General Manager

February 23, 2025

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Employee Rating

The service department at Germain Honda of Surprise is excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, More

by bdickey51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. We know Sl enjoys assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, Sassha Motz General Manager

February 21, 2025

Dealership Rating
Employee Rating

I have always had excellent service at Germain Honda. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. More

by nancyhuss1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Germain Honda of Surprise responded

Thanks for leaving us such a thoughtful review, we love hearing Al took great care of you. It really helps us to keep going and deliver the best for our customers. We appreciate your business. Please let us know what we can do for you in the future. Best Regards, Sassha Motz General Manager

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