Alfredo (Al) Bustamante | Page 18
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
Languages Spoken
Spanish
226 Reviews
Write a Review226 Reviews of Alfredo (Al) Bustamante
January 20, 2025
The BEST Dealership around. The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! More
Other Employees Tagged: Nathan (Nate) Garcia , Al, David Service manager
January 18, 2025
I made an appointment from your website! That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met out That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met outside by a service writer. He was very personable! I asked for a ride home since it would take 4 hours. He ordered a Lyft for me! My car was in for recall repair! It was done in 3 hours! Excellent customer service but problem with their appointment booking on their app! I still gave a 5 stars for how I was treated and customer service! Well done! Great experience!! More
Other Employees Tagged: Service Mechanics! Analyzed the car for future repairs and the car was shining clean!
January 17, 2025
Germain Honda always provides great service and is always flexible to fit you in schedule. flexible to fit you in schedule. More
Other Employees Tagged: David McKee
January 16, 2025
The sevice of my honda was great. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. More
January 15, 2025
Alfredo Bustamonte in the service department is always very helpful in scheduling my appointments for service of our 2018 Honda CRV and the work done by the service department is excellent! very helpful in scheduling my appointments for service of our 2018 Honda CRV and the work done by the service department is excellent! More
January 13, 2025
Alfredo was great always provides amazing service! I would recommend him to all of my friends. I would recommend him to all of my friends. More
Other Employees Tagged: Nathan (Nate) Garcia
January 12, 2025
Came in without an appointment. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. More
January 08, 2025
They were fast , friendly, and sincere. I love going for my service on my vehicle,’s I love going for my service on my vehicle,’s More
Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis
January 07, 2025
My Honda accord 2019 car was called in for a recall from Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of th Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of their cars and complained when only waiting 5 minutes. 20 minutes went by and when I asked for help the gentleman told me go in and get help. I walked in waited then finally was acknowledged. I dropped off at 12 and when they were getting ready to close I called to see what was going on, they stated oh your car has been done and I finally went to go get my car. The service is horrible stay away unless you have to go in. More

