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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 17

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

April 14, 2025

Dealership Rating
Employee Rating

It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Apr 14, 2025

Germain Honda of Surprise responded

We thank you for sharing our team's efforts in ensuring your overall satisfaction. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
Employee Rating

Professional Predictable Proficient I have no more to write in this segment if you don't mind More

by cllang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Germain Honda of Surprise responded

Thank you for your business and positive feedback on your service visit. Best Regards, Sassha Motz General Manager

April 04, 2025

Dealership Rating
Employee Rating

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. More

by jumper22ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Apr 07, 2025

Germain Honda of Surprise responded

Thank you for sharing your quality and efficient service experience with us here at Germain Honda of Surprise. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

by georgecedwards
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Apr 04, 2025

Germain Honda of Surprise responded

We are happy your enjoyed a quality and comfy visit during your recent service experience. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Todo muy bien desde que entras hasta que entrgan El carro.gracias por Todo.recomendado More

by rubencuevas.0557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kihara

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Apr 04, 2025

Germain Honda of Surprise responded

Le agradecemos que se tome el tiempo para compartir su experiencia y para su negocio. Saludos, Sassha Motz Gerente General

March 26, 2025

Dealership Rating
Employee Rating

Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus More

by randaricha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Apr 03, 2025

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

March 26, 2025

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Employee Rating

I like the service that's the reason I keep going back, because it is overpriced. More

by mex2lxa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Germain Honda of Surprise responded

We truly value your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

March 23, 2025

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Employee Rating

Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you More

by hmreyes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Todd Forbis, George Haslerig, Maria Jimenez, Kristina Miranda

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Apr 03, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 17, 2025

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Employee Rating

Al Bustamante is my service writer. I trust him! He keep me coming back. Thank you More

by benwhitehead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Germain Honda of Surprise responded

Your continued business and trust in Al and our team means so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 17, 2025

Dealership Rating
Employee Rating

They assist us very fast and they give us information clear. The dealership have a good environment. More

by Franklindhgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

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Mar 18, 2025

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

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