Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

January 06, 2025

Dealership Rating
Employee Rating

Recent service was very good. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. More

by rod553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the inconvenience on your previous appointment. Best Regards, Sassha Motz General Manager

January 05, 2025

Dealership Rating
Employee Rating

The parts service people are always helpful in getting the requested items. I will continue to return and support these good people. More

by minatour87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berenice Gonzalez-Cardoza

Jan 07, 2025

Germain Honda of Surprise responded

Thank you for your continued business and positive feedback. Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Great Service at Germain Honda of Surprise, big thanks to Colin! I had a top-notch experience at Germain Honda. He made the entire process smooth, transparent, and stress-free. He was incredibly knowledgeab More

by nzekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Colin and our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Friendly, clean, helpful people. You can’t get no service like this from anywhere else More

by Chris .B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Best Regards, Sassha Motz General Manager

January 03, 2025

Dealership Rating
Employee Rating

Thank you, Alfredo, for excellent service and your in-depth knowledge of expressing the service required. Alfredo is an asset to Germain Honda. He deserves a pay raise. Gary Schnereger More

by GarySS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Gary, thanks for sharing positive feedback on Alfredo. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 02, 2025

Dealership Rating
Employee Rating

Great work. Timely, friendly and punctual. Alfredo took great care of my vehicle. Thanks again! More

by Fujunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

January 02, 2025

Dealership Rating
Employee Rating

Reconciled all matters of concern with efficiency and understanding. Recommend service rep Al and service manager David as the best in the business. Go to Germaine without any reservation. More

by noffkematthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Al and David's efforts ensured a positive experience. We look forward to your next visit! Best Regards, Sassha Motz General Manager

January 01, 2025

Dealership Rating
Employee Rating

We were waiting a what seemed like a very long time for an oil change and tire rotation...we feel you're overpriced More

by kyle330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and apologize for your longer than anticipated wait. Our team focuses on delivering a quality experience at a fair and competitive price in our market area. Best Regards, Sassha Motz General Manager

December 31, 2024

Dealership Rating
Employee Rating

It is always clear in there the staff is always courteous definitely would go back there! More

by mswashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas

Dec 31, 2024

Germain Honda of Surprise responded

We appreciate you taking the time to share your recent service experience with us here at Germain. See you down the road. Best Regards, Sassha Motz General Manager

December 26, 2024

Dealership Rating
Employee Rating

The service was perfect and they helpful and the Service was so on time perfect job More

by iman.matti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Germain Honda of Surprise responded

We are happy you enjoyed a quality and efficient service experience. See you down the road. Best Regards, Sassha Motz General Manager

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