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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

February 17, 2025

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Employee Rating

Confirmed my suspension about the problem. Work on defining a schedule to perform future repairs. More

by arth51.lewis
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Recommend Dealer
Yes
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Feb 18, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind review. See you down the road. Best Regards, Sassha Motz General Manager

February 17, 2025

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Employee Rating

During my last visit at the Service Department, the team did an excellent job with resolving my small EVAP leak. More

by rbrad15711
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 18, 2025

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive needs. Best Regards, Sassha Motz General Manager

February 15, 2025

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Employee Rating

Easy in and out. Very professional and courteous. Alfredo was amazing. And extremely helpful. Definitely recommend this desker More

by krransom
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Yes
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Feb 17, 2025

Germain Honda of Surprise responded

Thank you for your continued business and your kind words on Al. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

February 13, 2025

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Great service ! Al is awesome !Honda has been taking care of my car all these years providing an A service thank you More

by lhermoza
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Recommend Dealer
Yes
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Feb 14, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Al will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

February 13, 2025

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Employee Rating

Alfredo was very pleasant and helpful. He kept me informed and also fixed my clock in the Honda which I had forgotten to tell him about at the beginning. More

by pbjuris
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Service Time
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Recommend Dealer
Yes
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Feb 14, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive experience with Alfredo. We are happy he provided you with an overall positive experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 12, 2025

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Employee Rating

In the end the vehicle was repaired correctly, and I was satisfied. I will use this service department in the future More

by lindabeagle1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Feb 12, 2025

Germain Honda of Surprise responded

Thank you for letting us know our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 09, 2025

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They do a nice job, but tend to want you to spend too much money for the minor services. More

by catsmaid
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your service needs as well as for your feedback. Our dealership focuses on providing a quality experience at a great value for our guests while staying competitive in our market area. We will also post monthly parts and service discounts on our website to help assist our customers with the final cost of their automotive service needs. Best Regards, Sassha Motz General Manager

February 08, 2025

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Thank u 4 excellent service, Alfredo. We look forward to service from Germain again. See you next time! Gary More

by GarySS
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Recommend Dealer
Yes
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Feb 10, 2025

Germain Honda of Surprise responded

We appreciate your business and look forward to seeing you down the road. Best Regards, Sassha Motz General Manager

February 08, 2025

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Employee Rating

The service center has really stepped up their customer service since I first started taking my Honda for servicing. I appreciate the customer focus now. More

by msrene1980
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran

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Feb 10, 2025

Germain Honda of Surprise responded

Thank you for noticing and for sharing such positive feedback about your experience. See you down the road. Best Regards, Sassha Motz General Manager

February 06, 2025

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Employee Rating

Easy to make an appointment and repairs completed as promised. Alfredo, our Service Advisor, always treats us with respect. More

by suzanne9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Germain Honda of Surprise responded

Your business and trust in Al and our team are greatly appreciated. See you next time. Best Regards, Sassha Motz General Manager

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