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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 20

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

December 26, 2024

Dealership Rating
Employee Rating

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , George Bell, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 30, 2024

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 20, 2024

Dealership Rating
Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales

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Feb 12, 2025

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

All are friendly and cooperative. Techs explained the workings of my vehicle and sales were available to discuss new car. More

by joshjudo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Germain Honda of Surprise responded

We greatly appreciate you taking the time to share your positive experience. Best Regards, Sassha Motz General Manager

December 19, 2024

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Employee Rating

Great service as always. Team is accommodating, professional, honest and friendly. I will come back here again. More

by Notmyrealname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Germain Honda of Surprise responded

All great things we love to hear about our team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 17, 2024

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Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 12, 2024

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Employee Rating

Came in for an Oil Change. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. More

by mpja4web
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Germain Honda of Surprise responded

Thank you for your business and your kind words. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

December 09, 2024

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Employee Rating

Timely, kept me informed , did all that was needed , washed vehicle made sure to cover floor and seats all within the time quoted More

by dennisglide2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

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Dec 10, 2024

Germain Honda of Surprise responded

We are happy your visit was the quality 5-star experience our team works hard to deliver. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Recall repairs were made quickly and efficiently. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. More

by 2adams5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain for your recall needs. We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Please come see us again some day! Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Yes, I'm always able to schedule my oil change appointment with very short notice. More

by fshorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 06, 2024

Germain Honda of Surprise responded

Thank you for letting us know that our team is always able to quickly accommodate your service needs and provides you with quality service. Best Regards, Sassha Motz General Manager

December 05, 2024

Dealership Rating
Employee Rating

Everything went easy and well, fast and no issues. Staff very friendly and work done on time. More

by timgarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 06, 2024

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you again. Best Regards, Sassha Motz General Manager

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