Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 21

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

January 15, 2025

Dealership Rating
Employee Rating

Alfredo Bustamonte in the service department is always very helpful in scheduling my appointments for service of our 2018 Honda CRV and the work done by the service department is excellent! More

by billchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Germain Honda of Surprise responded

Thanks Bill! We're happy to hear that you had another great experience with Alfredo, and that he makes sure you and your car are well taken care of. We appreciate your business and look forward to working with you again. Best Regards, Sassha Motz General Manager

January 13, 2025

Dealership Rating
Employee Rating

Alfredo was great always provides amazing service! I would recommend him to all of my friends. More

by p93gawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

Jan 14, 2025

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Thank you for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

January 12, 2025

Dealership Rating
Employee Rating

Came in without an appointment. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. More

by jrowen4853
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Germain Honda of Surprise responded

Our team is happy we were able to assist and get you in and quickly your vehicle serviced and back on the road. Best Regards, Sassha Motz General Manager

January 08, 2025

Dealership Rating
Employee Rating

They were fast , friendly, and sincere. I love going for my service on my vehicle,’s More

by birdman1540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Germain Honda of Surprise responded

Your continued business is greatly appreciated. Thank you for leaving our team this kind review, we all look forward to your next visit. Best Regards, Sassha Motz General Manager

January 07, 2025

Dealership Rating
Employee Rating

My Honda accord 2019 car was called in for a recall from Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of th More

by brittanygrimes70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2025

Germain Honda of Surprise responded

We apologize for your experience as this is not the level of service we pride ourselves on delivering. Our service manager, David McKee will be reaching out to discuss your visit personally with you. Best Regards, Sassha Motz General Manager

January 06, 2025

Dealership Rating
Employee Rating

Recent service was very good. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. More

by rod553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the inconvenience on your previous appointment. Best Regards, Sassha Motz General Manager

January 05, 2025

Dealership Rating
Employee Rating

The parts service people are always helpful in getting the requested items. I will continue to return and support these good people. More

by minatour87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berenice Gonzalez-Cardoza

Jan 07, 2025

Germain Honda of Surprise responded

Thank you for your continued business and positive feedback. Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Great Service at Germain Honda of Surprise, big thanks to Colin! I had a top-notch experience at Germain Honda. He made the entire process smooth, transparent, and stress-free. He was incredibly knowledgeab More

by nzekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Colin and our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Friendly, clean, helpful people. You can’t get no service like this from anywhere else More

by Chris .B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Best Regards, Sassha Motz General Manager

January 03, 2025

Dealership Rating
Employee Rating

Thank you, Alfredo, for excellent service and your in-depth knowledge of expressing the service required. Alfredo is an asset to Germain Honda. He deserves a pay raise. Gary Schnereger More

by GarySS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Gary, thanks for sharing positive feedback on Alfredo. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

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