Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 21

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

December 05, 2024

Dealership Rating
Employee Rating

As always, Germain Honda did a great job with my car. Many thanks to you! More

by doctorholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Germain Honda of Surprise responded

We greatly appreciate your business and positive feedback. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 03, 2024

Dealership Rating
Employee Rating

The maintenance was performed within the stated window. We always have superior service at Germain Honda. More

by abanton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Nathan (Nate) Garcia, Robert Solis , Adrian Alvarez, Andree Khaziran, Victor Morales, Matt Thorpe

Dec 20, 2024

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

December 02, 2024

Dealership Rating
Employee Rating

The service and communication, as requested, was fine. I had hoped they would not have found more to work on. More

by gibbysaz2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

December 02, 2024

Dealership Rating
Employee Rating

Alfredo was excellent and inferred us along the wya of the run , He is always professional and greta to deal with.. More

by jamesandjoan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Germain Honda of Surprise responded

We truly value your business and thank you for the kind review. Best Regards, Sassha Motz General Manager

November 27, 2024

Dealership Rating
Employee Rating

Hour and a half for an oil change seems a bit long. Price was higher than I expected. More

by tgpetersen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team is sorry to learn we did not meet your expectations. Best Regards, Sassha Motz General Manager

November 22, 2024

Dealership Rating
Employee Rating

See Separate Review comparing Germain to Other Honda Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General M More

by wharala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Kiara Ruiz, Evan Winje, Ty Crews , Robert Pitman, Jake Rohde

Nov 25, 2024

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality and efficient visit. Be it sales or service our team works hard to provide the ultimate guest experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

November 22, 2024

Dealership Rating
Employee Rating

Good service advisor. Neat place. Get from diatomic test results Make you scare and high cost to repair which is crazy. Send to for 2nd option. Got both different resu More

by Norbert
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

November 21, 2024

Dealership Rating
Employee Rating

We have been with Germain as our service provider for many years and always been satisfied with the service. This is our first time buying a vehicle and it was a smooth experience. Jacob was a dream to w More

by kostelecky2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Montana Boone, Jacob Davis

Nov 22, 2024

Germain Honda of Surprise responded

Thank you for leaving our team this awesome feedback. Ensuring both quality sales and service experiences for our guests is our highest priority. We look forward to our continued relationship and hope you are enjoying your new Honda. Best Regards, Sassha Motz General Manager

November 19, 2024

Dealership Rating
Employee Rating

Al service advisor always is prompt with making appts n getting me out in under 2 hours for B7 n some other work n car wash More

by kchesnutt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Our goal is to ensure your overall satisfaction. Thank you for letting us know that Al always take excellent care of you. Best Regards, Sassha Motz General Manager

November 15, 2024

Dealership Rating
Employee Rating

Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. More

by packerchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Germain Honda of Surprise responded

Thanks so much for taking the time to write us such a great review. We’re happy to know Alfredo could help. We really appreciate your business. Best Regards, Sassha Motz General Manager

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