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Alfredo (Al) Bustamante

Overview Reviews (251) Inventory (219)

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Alfredo (Al) Bustamante

Alfredo (Al) Bustamante | Page 23

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

251 Reviews

Overview Reviews (251) Inventory (219)

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Spanish

4.9

251 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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251 Reviews of Alfredo (Al) Bustamante

December 12, 2024

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Employee Rating

Came in for an Oil Change. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. More

by mpja4web

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Germain Honda of Surprise responded

Thank you for your business and your kind words. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

December 09, 2024

Dealership Rating

Employee Rating

Timely, kept me informed , did all that was needed , washed vehicle made sure to cover floor and seats all within the time quoted washed vehicle made sure to cover floor and seats all within the time quoted More

by dennisglide2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andree Khaziran

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Dec 10, 2024 -

Germain Honda of Surprise responded

We are happy your visit was the quality 5-star experience our team works hard to deliver. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Recall repairs were made quickly and efficiently. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. More

by 2adams5170

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recall needs. We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Please come see us again some day! Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Yes, I'm always able to schedule my oil change appointment with very short notice. appointment with very short notice. More

by fshorty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that our team is always able to quickly accommodate your service needs and provides you with quality service. Best Regards, Sassha Motz General Manager

December 05, 2024

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Employee Rating

Everything went easy and well, fast and no issues. Staff very friendly and work done on time. Staff very friendly and work done on time. More

by timgarney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you again. Best Regards, Sassha Motz General Manager

December 05, 2024

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Employee Rating

As always, Germain Honda did a great job with my car. Many thanks to you! Many thanks to you! More

by doctorholmes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

We greatly appreciate your business and positive feedback. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 03, 2024

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Employee Rating

The maintenance was performed within the stated window. We always have superior service at Germain Honda. We always have superior service at Germain Honda. More

by abanton1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Nathan (Nate) Garcia, Robert Solis , Adrian Alvarez, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 20, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

December 02, 2024

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Employee Rating

The service and communication, as requested, was fine. I had hoped they would not have found more to work on. I had hoped they would not have found more to work on. More

by gibbysaz2012

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

December 02, 2024

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Employee Rating

Alfredo was excellent and inferred us along the wya of the run , He is always professional and greta to deal with.. the run , He is always professional and greta to deal with.. More

by jamesandjoan2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2024 -

Germain Honda of Surprise responded

We truly value your business and thank you for the kind review. Best Regards, Sassha Motz General Manager

November 27, 2024

Dealership Rating

Employee Rating

Hour and a half for an oil change seems a bit long. Price was higher than I expected. Price was higher than I expected. More

by tgpetersen1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 27, 2024 -

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team is sorry to learn we did not meet your expectations. Best Regards, Sassha Motz General Manager

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