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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 22

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

January 02, 2025

Dealership Rating
Employee Rating

Great work. Timely, friendly and punctual. Alfredo took great care of my vehicle. Thanks again! More

by Fujunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, David McKee

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Jan 07, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

January 02, 2025

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Employee Rating

Reconciled all matters of concern with efficiency and understanding. Recommend service rep Al and service manager David as the best in the business. Go to Germaine without any reservation. More

by noffkematthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Al and David's efforts ensured a positive experience. We look forward to your next visit! Best Regards, Sassha Motz General Manager

January 01, 2025

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Employee Rating

We were waiting a what seemed like a very long time for an oil change and tire rotation...we feel you're overpriced More

by kyle330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and apologize for your longer than anticipated wait. Our team focuses on delivering a quality experience at a fair and competitive price in our market area. Best Regards, Sassha Motz General Manager

December 31, 2024

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Employee Rating

It is always clear in there the staff is always courteous definitely would go back there! More

by mswashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas

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Dec 31, 2024

Germain Honda of Surprise responded

We appreciate you taking the time to share your recent service experience with us here at Germain. See you down the road. Best Regards, Sassha Motz General Manager

December 26, 2024

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Employee Rating

The service was perfect and they helpful and the Service was so on time perfect job More

by iman.matti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Germain Honda of Surprise responded

We are happy you enjoyed a quality and efficient service experience. See you down the road. Best Regards, Sassha Motz General Manager

December 26, 2024

Dealership Rating
Employee Rating

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , George Bell, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 30, 2024

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales

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Feb 12, 2025

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

All are friendly and cooperative. Techs explained the workings of my vehicle and sales were available to discuss new car. More

by joshjudo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Germain Honda of Surprise responded

We greatly appreciate you taking the time to share your positive experience. Best Regards, Sassha Motz General Manager

December 19, 2024

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Employee Rating

Great service as always. Team is accommodating, professional, honest and friendly. I will come back here again. More

by Notmyrealname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Germain Honda of Surprise responded

All great things we love to hear about our team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 17, 2024

Dealership Rating
Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales, Matt Thorpe

Report | Print
Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

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