Alicia Chapman-Jones | Page 13

They are always professional and courteous. They worked my car in to check it as I had to have it towed to the garage. They worked my car in to check it as I had to have it towed to the garage. More

by bo14fan Verified Customer Verified Customer

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I was thankful that the service technician was able to diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever de diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever dealt with waivers the diagnostic fee if you have them do that repair but not you. I know, because I was in the service business. So I was surprised when the diagnostic fee not waivered More

by Joe.monte Verified Customer Verified Customer

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Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More

by JERAINEY1962 Verified Customer Verified Customer

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Always cordial and honest…these are attributes I demand of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia More

by THESTONEYS1 Verified Customer Verified Customer

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Great service as usual, and thanks to Alicia Chapman-Jones for excellent customer service and efficent processing in a tomely manner Chapman-Jones for excellent customer service and efficent processing in a tomely manner More

by JIMJACKSON77 Verified Customer Verified Customer

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I like how they take a video to point out where the problem is.on your car. problem is.on your car. More

by dquaya Verified Customer Verified Customer

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Everything good I m happy with service thank you appreciate I like southern food good nice appreciate I like southern food good nice More

by LUKITAS.JUAREZ4 Verified Customer Verified Customer

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Alicia Jones was very helpful during the entire time that my vehicle was being serviced at Southern Ford Newport News! She answered every question I had and kept me informed throughout the process. my vehicle was being serviced at Southern Ford Newport News! She answered every question I had and kept me informed throughout the process. More

by maddypup2 Verified Customer Verified Customer

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N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More

by KRAYSKI Verified Customer Verified Customer

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Easy to schedule and on time when I took my vehicle in. Service was quick. Service was quick. More

by Manyloebs@verizon.net Verified Customer Verified Customer

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