Alicia Chapman-Jones | Page 19
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
483 Reviews
Write a Review483 Reviews of Alicia Chapman-Jones
February 20, 2025
I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered This is the absolute worst service center I have encountered More
Other Employees Tagged: Kim Boone, Eddie Marshall, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Jeff Dobson, Patrick George, EDWIN WARREN, QUERIDA WILLIAMS
February 15, 2025
Way over priced for service and diagnostic checks. Repairs not explained in depth. They do t take to time to give you details about your recommended repairs. I don't think the service reps know much a Repairs not explained in depth. They do t take to time to give you details about your recommended repairs. I don't think the service reps know much about work being done or mechanical background. Did not feel valued as a customer More
February 12, 2025
very friendly and outgoing. .met all my needs. I liked the experience and the communication .met all my needs. I liked the experience and the communication More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

