Alicia Chapman-Jones | Page 20
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
483 Reviews
Write a Review483 Reviews of Alicia Chapman-Jones
January 31, 2025
The service people were very friendly and knowledgeable. The servicing of my vehicle was done in a timely manner. I am very pleased The servicing of my vehicle was done in a timely manner. I am very pleased More
Other Employees Tagged: Kim Boone , Patrick George, JARED STARK, Chris Vandenheede
January 30, 2025
Being a previous buyer at that dealership, it was comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. More
Other Employees Tagged: DAKOTA BOOTH, Joe Jensen
January 30, 2025
Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS
January 23, 2025
Very friendly and helpful when I took my wife’s Expedition in for service. The young lady was very helpful in finding out what my maintenance warranty’s covered and took care of me . Great customer Expedition in for service. The young lady was very helpful in finding out what my maintenance warranty’s covered and took care of me . Great customer service ! More
Other Employees Tagged: JON CONWAY
January 22, 2025
The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your customers informed. The coffee station helps. Clean customer bathroom helps. Good folks like Alicia , Jeff keep it going. More
Other Employees Tagged: Jeff Dobson
January 18, 2025
Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS
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