Alicia Chapman-Jones | Page 21
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
487 Reviews
Write a Review487 Reviews of Alicia Chapman-Jones
January 23, 2025
Very friendly and helpful when I took my wife’s Expedition in for service. The young lady was very helpful in finding out what my maintenance warranty’s covered and took care of me . Great customer Expedition in for service. The young lady was very helpful in finding out what my maintenance warranty’s covered and took care of me . Great customer service ! More
Other Employees Tagged: JON CONWAY
January 22, 2025
The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your customers informed. The coffee station helps. Clean customer bathroom helps. Good folks like Alicia , Jeff keep it going. More
Other Employees Tagged: Jeff Dobson
January 18, 2025
Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS
January 18, 2025
Friendly. Attentive. Clear explanations. Thorough. Clean waiting rooms. And comfortable. Clear paperwork. Reasonable wait time. Easy to set appointments. Reaso Attentive. Clear explanations. Thorough. Clean waiting rooms. And comfortable. Clear paperwork. Reasonable wait time. Easy to set appointments. Reasonable cost. More
Other Employees Tagged: EDWIN WARREN

