Alicia Chapman-Jones | Page 42

I had a great experience this last service visit. Alicia Chapman was an outstanding service rep. I want her to handle my future services from now on. I usually have to stand in front of service de Alicia Chapman was an outstanding service rep. I want her to handle my future services from now on. I usually have to stand in front of service desk for a long time while service people look at me like I am invisible.... Not Alicia - she called me up immediately and got me taken care of appropriately. Give her a promotion and raise. More

by JOHNSONJC123 Verified Customer Verified Customer

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Service department is ok but they don’t trouble shoot properly. The way they diagnose a problem is unreal. However they do good work in most areas. They are also pretty polite. properly. The way they diagnose a problem is unreal. However they do good work in most areas. They are also pretty polite. More

by busywoman03 Verified Customer Verified Customer

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I have used this dealership service department for years and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. This one transaction has left me far less satisfied with the company. More

by XEDAVIESG Verified Customer Verified Customer

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I had a great experience when I had to have my car fixed. The team was kind, quick, and had great communication. The team was kind, quick, and had great communication. More

by tiff.1013 Verified Customer Verified Customer

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Jon is very professional, courteous, and eager to determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce and he is one of the main reasons I continue to use that service department. More

by REGGIE Verified Customer Verified Customer

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Everyone there was courteous and friendly. The girls behind the counter were helpful finding a rental. I will return. The girls behind the counter were helpful finding a rental. I will return. More

by Larnold Verified Customer Verified Customer

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Everyone there was friendly and helpful. We were very happy with the service, so much t hat we ordered a new truck. We were very happy with the service, so much t hat we ordered a new truck. More

by DFERNALD Verified Customer Verified Customer

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John always goes over and above to take care of my family. John should be promoted and given a raise. family. John should be promoted and given a raise. More

by Jimmie Verified Customer Verified Customer

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Great service. On time and let me know exactly what was going on. Will be completing this service again with the team. On time and let me know exactly what was going on. Will be completing this service again with the team. More

by GABECOGSWELL Verified Customer Verified Customer

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Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642 Verified Customer Verified Customer

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