Alisa Thayer
Alisa Thayer at NYE Ford

Alisa Thayer | Page 3

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9
77 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

9 yrs, 3 mos

4.9

77 Reviews

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77 Reviews of Alisa Thayer

August 07, 2026

Dealership Rating
Employee Rating

Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know. More

by JULIEBR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, Mike Memery, David Hall , Michele LaRue, Dylan Radford

Aug 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 07, 2026

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. Oil change in a timely manner. I have been going there for 7 years because of the employees. More

by onyan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer , Cashier

Aug 11, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 03, 2026

Dealership Rating
Employee Rating

Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service More

by MBORASK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

NYE Ford responded

We appreciate your continued loyalty and support!

August 01, 2026

Dealership Rating
Employee Rating

Great service! They got our truck in super fast and had it fixed and back to us! More

by trisha.m.g96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2026

Dealership Rating
Employee Rating

Nye ford has great service people that work for them help me with everything that I needed plus more I wanted to say thank you to them More

by HBUCKLEY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Aug 05, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2026

Dealership Rating
Employee Rating

I think Nye Ford is a good business but the prices are high. That's everywhere though! More

by spenditlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer , Dylan Radford

Aug 05, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 31, 2026

Dealership Rating
Employee Rating

They addressed my issue quickly and made the appropriate correction. Very happy with the service they provided. More

by brewster.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 30, 2026

Dealership Rating
Employee Rating

They are alway helpful during service calls and honest about wait times. They have great customer service. More

by HHMITCHELL1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer , Michele LaRue

Aug 05, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 19, 2026

Dealership Rating
Employee Rating

Went in for an oil change and an inspection. It was all done in a very timely manner and the communication at the desk was top tier. I will continue to be a returning customer. More

by KRISTENDHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 30, 2026

Dealership Rating
Employee Rating

Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Keller, Keri Whitmeyer , Dylan Radford

Jul 02, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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