Friendly people interested in you as a person, not as a
statistic. They are always informative and helpful.
statistic. They are always informative and helpful.
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by suehorning
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2023 -
Lawton Kia responded
Sue, its wonderful to hear that the people you interact with are friendly and treat you as an individual rather than just a statistic. Their informative and helpful nature is greatly appreciated. Thank you for sharing your positive experience!
Allen explained all of the recommended extras, but the
dealership wanted to up charge $518.32 in parts and labor. I did add 2 of the services they offered, but turned down the rest.
dealership wanted to up charge $518.32 in parts and labor. I did add 2 of the services they offered, but turned down the rest.
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by paulette73018
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Julius Coleman, service tech
Sep 05, 2023 -
Lawton Kia responded
Thank you for sharing your experience with Allen and the dealership's recommended extras, Paulette. It's good to know that you were able to make an informed decision by adding only the services you felt were necessary while declining the others. Your feedback is valuable.
Deborah and Allan were very attentive and professional.
I was very please with attention to a speedy process
I was very please with attention to a speedy process
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by Djbow73505
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2023 -
Lawton Kia responded
Hi Djbow73505! We're thrilled to hear that Deborah and Allan provided you with attentive and professional service, ensuring a speedy process. Your satisfaction is our top priority, and we're grateful for your kind words!
Everyone is helpful and so very kind!
The service is always excellent. The service department takes their time to explain everything.
The service is always excellent. The service department takes their time to explain everything.
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by lbishoff
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2023 -
Lawton Kia responded
Providing excellent service is our priority, and we're glad you've noticed our commitment, lbishoff. Thank you for your kind words. We appreciate your feedback and look forward to our next chance to serve you!
Customer service is stellar.
The quality of care and attention to me and my vehicle was great. Although the service took a little longer than expected, I am thoroughly satisfied.
The quality of care and attention to me and my vehicle was great. Although the service took a little longer than expected, I am thoroughly satisfied.
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by Connie Taylor
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2023 -
Lawton Kia responded
Hi Connie. We're thrilled to hear that you found our customer service to be stellar. Your satisfaction is our goal, and we're glad the quality of care and attention met your expectations. We apologize for any inconvenience caused by the slightly longer service duration, but we're delighted that you're thoroughly satisfied with the outcome. If you need anything else in the future, please don't hesitate to reach out. Thank you for your feedback!
Great communication and friendly staff.
The service department was amazing!! 10 out of 10.
Thanks, Lawton Kia!
The service department was amazing!! 10 out of 10.
Thanks, Lawton Kia!
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by DEVONNETAY
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2023 -
Lawton Kia responded
We're thrilled that you experienced great communication and encountered a friendly staff, Devonnetay. It's wonderful to hear that our service department left such a positive impression, earning a 10 out of 10 rating from you. Thank you for choosing Lawton Kia and for taking the time to share your feedback. We're here whenever you need us!
Had to take the lady's Kia Rio in for its first
maintenance, quickly was checked in and the work was done quickly. Great communication with keeping me up to date on the status.
maintenance, quickly was checked in and the work was done quickly. Great communication with keeping me up to date on the status.
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by ikkomar12
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2023 -
Lawton Kia responded
Thank you for trusting our team with your new Kia Rio. We are pleased to hear that our service was quick, smooth and efficient. We appreciate your feedback and look forward to your next visit. Have a great day!
Lawton Kia is a premium Kia dealership in Lawton in the
southern part of Oklahoma. We conveniently serve Lawton, Chickasha, Paul's Valley, and Ardmore, Oklahoma and Wichita Falls, Texas.
southern part of Oklahoma. We conveniently serve Lawton, Chickasha, Paul's Valley, and Ardmore, Oklahoma and Wichita Falls, Texas.
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by twohatcat2001
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rebecca Archuletta
Aug 30, 2023 -
Lawton Kia responded
Thank you! We are everything you mentioned and more. We appreciate your kind words and look forward to your next visit!
I went over there they were awesome they took care of
that they took care of the problem and got me out
that they took care of the problem and got me out
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by mikemoire45
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2023 -
Lawton Kia responded
We're glad to hear that your experience was so positive, Mike! It's great that they were able to swiftly address the issue and get you back on the road. If we can be of further assistance, please let us know. Thank you.
Allen was super nice.
Attentive, nice, informative, kind, educational, polite, and not pushy or passive
Attentive, nice, informative, kind, educational, polite, and not pushy or passive
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by sandyjodennis
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2023 -
Lawton Kia responded
Thank you for taking a moment to share your positive interaction with Allen! We are pleased to hear that his approach exceeded your expectations. We appreciate your business and look forward to your next visit.
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