Allen Hawkins

Professional, friendly, and honest. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. More

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As always, the staff at Van Bortel go above and beyond the customer satisfaction expectation. On this visit I had my vehicle inspected and had some warranty work performed. Service was quick and complet the customer satisfaction expectation. On this visit I had my vehicle inspected and had some warranty work performed. Service was quick and complete. I can't remember my service advisor's name but he was excellent. More

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It is the only Ford dealership I will do business with, always have any questions answered, service department is very helpful any time I have been there. always have any questions answered, service department is very helpful any time I have been there. More

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First Car! This was my first experience buying a new car and everyone at Van Bortel was so helpful! They took time to explain price break downs, found me availab This was my first experience buying a new car and everyone at Van Bortel was so helpful! They took time to explain price break downs, found me available discount and rebates, etc. Even with lots of back and forth on my end, the team was able to get me into a new vehicle in less than a week! One the day of pick up, I was even taught how to use every single button and piece of technology in my vehicle so I felt comfortable driving off the lot. Thank you all so much! More

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Harlan Wetherby They took care of everything, couldn't ask for any thing more. Very informative, polite , Very good people to work with. Always has been. I would de They took care of everything, couldn't ask for any thing more. Very informative, polite , Very good people to work with. Always has been. I would definitely be back. More

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Transparency Friendly, helpful, and responsive. I would have given 5 stars but the lack of transparency when it comes to trade-in value could be better. trade-in b Friendly, helpful, and responsive. I would have given 5 stars but the lack of transparency when it comes to trade-in value could be better. trade-in based on local auction deals, i dont believe the public has access to that knowledge. If you are used to negotiating with dealerships, Van Bortel might not be your dealership of choice. However, Overall the price of the vehicle was good. It appears Ford is now competing more with other brands by offering larger rebates than in the past. If rebates are not large, going to another dealership is a must to compare costs. I considered Van Bortel 2 yrs ago but put off by one salesman. Different salesman made the difference. More

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Excellent in every way possible! Al Hawkins and team are awesome. Every question I had was answered and the service top-notch. These are the reasons we keep coming back, lease number Al Hawkins and team are awesome. Every question I had was answered and the service top-notch. These are the reasons we keep coming back, lease number 4 now and NEVER a problem! More

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Terrific. The vehicle I was looking for was on the lot. Test drive with no hassle. Trade in offer was higher than others. Multiple financings options were prese The vehicle I was looking for was on the lot. Test drive with no hassle. Trade in offer was higher than others. Multiple financings options were presented and discussed to show where I could benefit. Vehicle pick up went smoothly. Total result was me being a happy customer. More

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My Ford Experience I Recieved knowledgeable information and professional advice and service..Thank you .My sales representative worked with my timeframes and personal ne I Recieved knowledgeable information and professional advice and service..Thank you .My sales representative worked with my timeframes and personal needs of helping purchase a car from Ford. Mike Conley More

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Treated like A Queen A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. More

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