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Allen Vinson

Overview Reviews (64) Inventory (396)

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Allen Vinson

Allen Vinson | Page 2

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9

64 Reviews

Overview Reviews (64) Inventory (396)

Dealership Experience

3 yrs, 3 mos

Specialties & Trainings

Army Veteran

4.9

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Allen Vinson

October 01, 2024

Dealership Rating

Employee Rating

Welcoming dealership. Clean waiting room. Bistro is added convenience to clients. Informative staff with updates. Clean waiting room. Bistro is added convenience to clients. Informative staff with updates. More

by Ranita

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French, Scott Gerlikoviski , Tommy Crean

Oct 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive review! We hope to see you again soon.

August 18, 2024

Dealership Rating

Employee Rating

Overpriced repairs. 6000 in labor costs?! Really? For 2 days work? Let’s not get started on parts. You lost me as a new car customer. 6000 in labor costs?! Really? For 2 days work? Let’s not get started on parts. You lost me as a new car customer. More

by Jrascher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Aug 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re disappointed to hear that your experience at our service center was anything less than great. We would appreciate the chance to discuss your experience with our service department further. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

August 01, 2024

Dealership Rating

Employee Rating

Had an absolutely positive experience both times I’ve been to the dealership. The staff has been extremely knowledgeable and helpful. been to the dealership. The staff has been extremely knowledgeable and helpful. More

by Scottanthonyl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emanuel Alvarez

Aug 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your review with us! We always appreciate hearing about stories like yours.

August 01, 2024

Dealership Rating

Employee Rating

Allen was very helpful and kind. Very grateful! Always a great experience when my car gets serviced. Very grateful! Always a great experience when my car gets serviced. More

by Adamerebeca93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your excellent review! We're glad that Allen made sure you got the great customer service you deserve. We look forward to working with you again!

July 30, 2024

Dealership Rating

Employee Rating

Very very happy with salesperson Nume Chantharojwong will be returning to purchase another vehicle later on. Elizabeth was great, made up for all unfavorable talks with Allen. Thank you for the great experie be returning to purchase another vehicle later on. Elizabeth was great, made up for all unfavorable talks with Allen. Thank you for the great experience, will highly recommend to others. More

by sylviapz71

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French, Nume Chantharowong

Aug 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We appreciate hearing about experiences like yours, and we're glad to have earned your five star rating.

July 25, 2024

Dealership Rating

Employee Rating

Wonder full customer service nice service . They told me what is needed to fixed now,other parts later if in budget. Thank you for your nice work They told me what is needed to fixed now,other parts later if in budget. Thank you for your nice work More

by tesfaldet_kelati

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

tesfaldet_kelati, we are grateful for your excellent five-star review of the customer service you received for your Honda! If there's anything you need in the future, be it for sales or service, don't hesitate to get in touch. Thank you again!

July 23, 2024

Dealership Rating

Employee Rating

They always do everything they can to take care of me and make sure I'm comfortable while waiting on my car. make sure I'm comfortable while waiting on my car. More

by rudyveloz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Scott Gerlikoviski

Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

How flattering to hear, Rudy! Thanks so much for letting us know how happy we've made you during your Honda service visit. We look forward to seeing you at a future appointment and thanks again for your loyalty!

July 02, 2024

Dealership Rating

Employee Rating

Allen V was great. Helped our son and made sure he even had lunch. Allen explained everything that was needed and went above & beyond. Thank you Helped our son and made sure he even had lunch. Allen explained everything that was needed and went above & beyond. Thank you More

by Jimmyj2321

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're delighted to hear that Allen went above and beyond to assist your son, even ensuring he had lunch. We appreciate your kind words and look forward to seeing you again in the future!

June 26, 2024

Dealership Rating

Employee Rating

Great job and service advisor. Keep up the good work. Thank you Allen, I appreciate you. Keep up the good work. Thank you Allen, I appreciate you. More

by jesusableeker

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French, Angel Flores

Jun 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're glad you had a great experience with Allen. We look forward to serving you again in the future!

June 24, 2024

Dealership Rating

Employee Rating

Very nice and friendly staff. Nice and friendly staff. Very nice and friendly service. Thanks Nice and friendly staff. Very nice and friendly service. Thanks More

by Amiraligilani

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team and we look forward to serving you again in the future.

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