Allison Jordan
Allison Jordan at Scranton Chevrolet of Norwich

Allison Jordan | Page 15

Internal Service Advisor

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
245 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

French French

4.9

245 Reviews

Write a Review

245 Reviews of Allison Jordan

August 01, 2022

Dealership Rating
Employee Rating

I had my Buick enclave towed there when I got it back it was worse than I dropped it off they also returned my truck with my steering column still off.. when I spoke to the service mgr I felt like I was tal More

by Howard haughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Schukei

Aug 06, 2022

Scranton Chevrolet of Norwich responded

Howard, we certainly apologize if the work performed was not up to par. All customers should expect a complete job. I do understand that it was discussed and although we cannot go back and change the situation we hope to provide you a better experience in the future. Team Scranton Service

July 22, 2022

Dealership Rating
Employee Rating

Very good on everything I can think of they are right on everything that needs to get done and the timing is great More

by Devin Walden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2022

Dealership Rating
Employee Rating

Had very good customer service Our company does quite a lot of business with Scranton Chevrolet and I feel like we are treated well by the exceptional staff at both the service counter as well as cashing o More

by bruceminer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis , Lauren McGloin

July 13, 2022

Dealership Rating
Employee Rating

Local Service/Technician support and communication was above average. I would return for further service! More

by Talonanubis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren McGloin, Tech#ID: 468

July 09, 2022

Dealership Rating
Employee Rating

Very efficient. Handled repair on our Volt when the selling dealer, Grossman, was incapable of doing so More

by markcika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis , Lauren McGloin

July 08, 2022

Dealership Rating
Employee Rating

Fast scheduling great service and locatio n pleasure to do business with always Thank you More

by WMCKISSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis , Lauren McGloin

July 07, 2022

Dealership Rating
Employee Rating

Friendly staff, answered all my questions and kept me up to speed on my vehicle repair. I had a time frame that I needed the vehicle returned to me by and they beat it both times. More

by DB96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis , Lauren McGloin

July 04, 2022

Dealership Rating

The service was on time and the representative was courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comf More

by cla67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I do not recall who she was

June 30, 2022

Dealership Rating
Employee Rating

Great service, friendly environment, all of my expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. More

by lmlglavado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren McGloin

Jul 02, 2022

Scranton Chevrolet of Norwich responded

Glad to hear we hit the high marks for you lmlglavado! We appreciate you and your business. Thanks again! Team Scranton Service

June 30, 2022

Dealership Rating
Employee Rating

Great service. Gave a loaner which matched my vehicle. Easy to work with . X x More

by LECKIE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren McGloin

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