Allison Jordan | Page 16

Kamilla was wonderful and the service department was great. The truck is running great and a lot of upgrades make it a great purchase ok great. The truck is running great and a lot of upgrades make it a great purchase ok More

by ITEACHUISO Verified Customer Verified Customer

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Finished work in a reasonable amount of time. Waiting Finished work in a reasonable amount of time. Waiting area was comfortable and it was just an oil change so that's all I can think of. Finished work in a reasonable amount of time. Waiting area was comfortable and it was just an oil change so that's all I can think of. More

by stephentur Verified Customer Verified Customer

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Allison was always a pleasure to deal with. She was always friendly and accommodating, amd was a pleasure to talk to. She even dropped what she was doing to drive me to pick up my rental car. After a l always friendly and accommodating, amd was a pleasure to talk to. She even dropped what she was doing to drive me to pick up my rental car. After a long ordeal the service staff and in particular, Tony, was very helpful and has performed the service that was requested and made sure that I was completely satisfied as a customer. I will definitely come back with any service needs. More

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Always courteous and get us in and out. Each time we come in we are greeted with a smile and everyone you come into contact with for any transaction does it with such professionalism. in we are greeted with a smile and everyone you come into contact with for any transaction does it with such professionalism. More

by ANGIE.TOM2011 Verified Customer Verified Customer

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Always top notch customer service!Matt has a well Always top notch customer service! Matt has a well trained staff that really cares about the customer. I will forever be a loyal customer of Scrant Always top notch customer service! Matt has a well trained staff that really cares about the customer. I will forever be a loyal customer of Scranton Chevy More

by DTRELLA Verified Customer Verified Customer

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Always friendly and through. Prices aren’t cheap but they are reasonable. I’ve never had to return about any issue and I would recommend them they are reasonable. I’ve never had to return about any issue and I would recommend them More

by MACKIEWILLIAM Verified Customer Verified Customer

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I purchased a vehicle about a year ago. It was used but in the course of a year I came across a number of issues. To the point I was completely frustrated. This last experience I had changed my outlook on in the course of a year I came across a number of issues. To the point I was completely frustrated. This last experience I had changed my outlook on the dealership but more importantly the service department. The issue was taken care of and the way it was handled was extremely professional. I would recommend this service department to anyone. i truly appreciate what they did for me. More

by Scofone Verified Customer Verified Customer

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Got an oil change and they were busy, but had a nice hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. More

by Mackensie.Rhodes Verified Customer Verified Customer

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It took 4 visits to complete an airbag recall. 1st appointment the new airbag hadn't been ordered yet. I thought my car was going to be worked on that day. 2nd appointment the new airbag was installed appointment the new airbag hadn't been ordered yet. I thought my car was going to be worked on that day. 2nd appointment the new airbag was installed but some damage was done to the trim/dashboard. 3rd appointment the new trim was supposed to be installed but it was not because there was some confusion and the new trim didn't match the color of the original or the dashboard. When I picked up my car from that visit the damage to the trim appeared worse to me. I was assured by Rico, one of the managers, that instead of replacing the trim, the damage could be repaired by a vinyl specialist. 4th appointment was to have the trim repaired by the vinyl specialist. I would say he did a so so job and now the trim looks warped and it doesn't look like it fits properly in the airbag opening. The managers and desk clerks are all very nice, but someone lost my paperwork, including the airbag recall notice that I had received in the mail and my receipt given to me when the airbag was replaced, stating the damage that was done to the dashboard and trim. Rico made copies of all the paperwork he had, but he still couldn't locate the missing ones. All in all I would have to say that I am not happy with the service of my car at Scranton Chevrolet. More

by BarbaraK. Verified Customer Verified Customer

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Great place to bring issues with vehicle. Quick diagnosis, engaging feedback and timely execution of plan(s). Feel very comfortable with Scranton in possession of my vehicle. diagnosis, engaging feedback and timely execution of plan(s). Feel very comfortable with Scranton in possession of my vehicle. More

by Rob Verified Customer Verified Customer

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