Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher | Page 11

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

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320 Reviews of Ally Gallagher

August 21, 2025

Dealership Rating
Employee Rating

Crest Volvo was able to accommodate me so I could make a convenient appointment for my car. Ally is always helpful and very pleasant. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Crest Volvo Cars responded

We are privileged to hear about your positive experience with our scheduling flexibility. It means a great deal to know that we could work with your availability to find a convenient appointment time for your vehicle service. We truly value customers like you who take the time to share their feedback, and we're delighted that Ally provided you with such helpful and pleasant service throughout your visit. Your satisfaction is our priority, and we look forward to continuing to serve you and your vehicle with the same level of care and convenience at Crest Volvo Cars.

August 21, 2025

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Fantastic service experience(s) now for past 5 years. Great service advisor - Ally Gallagher. Loaner vehicle, no problems. Great experience each time! More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Crest Volvo Cars responded

Your positive experience over the past five years means everything to us at Crest Volvo Cars. We are thrilled to hear that you have consistently received fantastic service and that each visit has been a great experience. It's wonderful to know that our loaner vehicle program has worked seamlessly for you with no issues. Your loyalty and trust in our team truly reflects our commitment to providing exceptional automotive care. We value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of excellence you have come to expect.

August 20, 2025

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My experience with the service department was excellent. Ally is a great communicator and keeps me informed of the progress. They actually had my car ready sooner than expected. When I expressed concern More

by JOYCELACEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Crest Volvo Cars responded

We are elated to hear about your excellent experience with our service department! It's wonderful to know that our team provided clear communication throughout the process and kept you well-informed about your vehicle's progress. We're thrilled that we could complete your service ahead of schedule and that our team went the extra mile by arranging valet service to accommodate your afternoon plans with contractors. This kind of thoughtful service is what we strive for every day. We're also delighted that you noticed how clean your vehicle was upon return - those finishing touches matter to us. Thank you for taking the time to share your positive experience!

August 10, 2025

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Employee Rating

Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Aug 20, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience at Crest Volvo Cars. Your kind words mean so much to our team. We're delighted that we could provide you with excellent service, and we're especially glad that our follow-up call regarding the item left in your loaner vehicle made a difference. Taking care of these important details is part of how we show our commitment to each customer. Thank you for recognizing our efforts and for taking the time to share your experience.

August 07, 2025

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service department always does a good job. This time they upgraded my software and made sure i had a way home More

by ASWENSON86.AS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor

Aug 11, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.

August 05, 2025

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Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2025

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

August 03, 2025

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Always a good experience. Quick to greet you, go over details and time frame. The professional but friendly approach is perfect and the cleanliness of the service area is nice More

by jeffreyglittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with us. Your kind words about our team's welcoming approach and attention to detail truly mean the world to us. We take great pride in maintaining our service area and ensuring every visit feels comfortable and professional. It's customers like you who make what we do at Crest Volvo Cars so rewarding. We appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with excellent service.

August 03, 2025

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Employee Rating

They are always patient and able to take care of my needs as a customer. Excellent place to bring my car in for service. More

by WITHERSA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

We greatly appreciate your kind words about the patient and attentive service you receive with us. It means so much that we consistently meet your automotive service needs and that you view us as an excellent choice for your vehicle care. Your trust in our team to handle your car service requirements is truly valued, and we look forward to continuing to provide you with the same reliable and customer-focused experience every time you visit us.

August 01, 2025

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I always get good help at Crest Volvo and really appreciate my service person, Ally. She helps me determine whether I need to bring the car in, helps with a loaner and answers any questions I have. More

by WPERROTT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

Your positive experience means so much to us at Crest Volvo Cars. We are thrilled to hear that you consistently receive excellent assistance and that Ally provides such helpful guidance with scheduling, loaner arrangements, and answering your questions. It is wonderful to know that you feel supported throughout your service experience. Your trust in our team and continued loyalty truly makes our day. We look forward to continuing to provide you with the same level of care and support for all your future automotive needs.

July 31, 2025

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Employee Rating

Crest Volvo is amazing. From sales to service, they make everyone feel special Me and my family will definitely be back More

by tammyryan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Williams

Jul 31, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are so glad to hear that you and your family feel special and that we could provide you with such an amazing experience, from sales to service. We look forward to welcoming you back to Crest Volvo Cars in the future!

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