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Alon Katende
329 Reviews
Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
21 yrs, 6 mos
Languages Spoken
English
329 Reviews
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329 Reviews of Alon Katende
December 10, 2023
Alec thoroughly walked me through all the features of my new vehicle which for me was a lot since I was upgrading from a 2009 model. He was able to troubleshoot and remedy why I wasn’t able to connect to t new vehicle which for me was a lot since I was upgrading from a 2009 model. He was able to troubleshoot and remedy why I wasn’t able to connect to the app. Alex answered all my questions and as I get comfortable with my vehicle if I have any additional questions I will be reaching out to Alex for help. More
by Bonnie
Other Employees Tagged: Francine O'Donnell, Alex Piriz
December 06, 2023
It was a warm welcoming environment. I couldn't have asked for a better experience. Both Alon and Henry made purchasing a car as easy as buying food. They made me feel comfortable and se I couldn't have asked for a better experience. Both Alon and Henry made purchasing a car as easy as buying food. They made me feel comfortable and secure. Explained everything step of the way, couldn’t have asked for any other dealership. More
by Angela Medina
Other Employees Tagged: Henry Zhu
November 04, 2023
Alon and Justin walked us through every step and made our experience a wonderful one! experience a wonderful one! More
by Jfxp
Other Employees Tagged: Kevin Flanagan, Henry Zhu , Justin McKinney
November 03, 2023
My wife and I had another great experience with Smythe Volvo and specifically with Alon Katende. Alon made the entire process simple and enjoyable. Zero pressure, made us feel completely at ease, and we Volvo and specifically with Alon Katende. Alon made the entire process simple and enjoyable. Zero pressure, made us feel completely at ease, and we got a great deal on our new XC90. Justin McKinney is incredibly knowledgable and has tremendous patience, having spent nearly an hour with us demonstrating all the new features and configuring our car to my wife's liking. Buying a car is usually an unpleasant activity, but Smythe has mastered the art of the customer experience. These are high-integrity people who know their product and are committed to your satisfaction. We couldn't be happier with the car and the experience. Highly recommended! More
by mjmugavero3
October 28, 2023
Alon Katende couldn’t have made our first lease nor our return and new lease (2nd) any easier. Rest of the team equally outstanding. Great customer service!! return and new lease (2nd) any easier. Rest of the team equally outstanding. Great customer service!! More
by Claudia
Other Employees Tagged: Henry Zhu , Don Cheong-A-Shack
October 15, 2023
Alon was extremely helpful, patient and knowledgeable. He was a pleasure to work with and would recommend him if you are looking for a new vehicle. He was a pleasure to work with and would recommend him if you are looking for a new vehicle. More
by rachelm
Other Employees Tagged: Abood Katib , Max Bassi
October 13, 2023
My experience was with Alon. Alon was such a pleasure to work with. Personable. Courteous. And actually wanting a relationship with the customer. Never did he push too far or ove Alon was such a pleasure to work with. Personable. Courteous. And actually wanting a relationship with the customer. Never did he push too far or overwhelm. More
by purchdugg
Other Employees Tagged: Abood Katib , Jeremy Chacon
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