Alondra Sandoval

Alondra Sandoval was exceptional. She checked me in, acknowledged me, informed me about the services they would provide, and executed her promises promptly and efficiently. I would li She checked me in, acknowledged me, informed me about the services they would provide, and executed her promises promptly and efficiently. I would like to request a raise for her outstanding performance. On the other hand, the mechanic who worked on my car left my steering wheel, seat and floor mats, greasy and oily. It was a complete lack of courtesy and professionalism. I would have appreciated a car wash as a courtesy for service also. More

by Mvandervelde Verified Customer Verified Customer

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They went above and beyond to help us get our van running so we could get back to Michigan. The tech even went so far as to find a used part we could use until we got home, as they did not have one in stock so we could get back to Michigan. The tech even went so far as to find a used part we could use until we got home, as they did not have one in stock and could not find one locally. If ordered, it would not arrive until Tuesday. All the staff were amazingly helpful and kind. More

by Kootstras07 Verified Customer Verified Customer

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Great care and service! The space was clean, the employees kind and attentive. Thank you The space was clean, the employees kind and attentive. Thank you More

by Krug.Cathleen Verified Customer Verified Customer

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Amazing as usual, Alondra is very professional, it's always a pleasure to return for service. always a pleasure to return for service. More

by Edwin25.valentin Verified Customer Verified Customer

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Alondra turned a major upset into a most favorable experience. Here visiting from Maryland. Smashed my passenger mirror backing into a garage. She made me feel like family. Checked on part availabilit experience. Here visiting from Maryland. Smashed my passenger mirror backing into a garage. She made me feel like family. Checked on part availability, communicated clearly, and delivered as promised. Most grateful. I'd drive back from the east coast to do business with Darrow thanks to Alondra! More

by Susan38 Verified Customer Verified Customer

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I have always received great service from Russ Darrow - especially Jay, Rachel and Alondra. Saturday I actually had two cars at RD for service. So double this complement. especially Jay, Rachel and Alondra. Saturday I actually had two cars at RD for service. So double this complement. More

by JLMEACH Verified Customer Verified Customer

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i think Russ Darrow Honda has a great atmosphere that i enjoy each time i come in for any kind of help enjoy each time i come in for any kind of help More

by brooklynN Verified Customer Verified Customer

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great customer service. great service. love the video provided to me at time of my service. great service. love the video provided to me at time of my service. More

by YVETKE1 Verified Customer Verified Customer

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Excellent service from start to finish. I am a long time customer and especially value the service department. I am very loyal to this dealer and have bought 6 cars from them over the last I am a long time customer and especially value the service department. I am very loyal to this dealer and have bought 6 cars from them over the last 20 years. More

by mspoerl Verified Customer Verified Customer

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Rowley was extremely rude. Rowley was extremely rude and disrespectful. Rowley was extremely rude and disrespectful. He was unkind after not receiving my sale. He called my pho Rowley was extremely rude and disrespectful. Rowley was extremely rude and disrespectful. He was unkind after not receiving my sale. He called my phone to berate me after I had left. More

by Essence.curry Verified Customer Verified Customer

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