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Alphonse Panlilio

Overview Reviews (94)

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Alphonse Panlilio

Alphonse Panlilio | Page 7

Service Consultant

Bell Audi

782 US-1
Edison, NJ 08817

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4.9

94 Reviews

Overview Reviews (94)

4.9

94 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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94 Reviews of Alphonse Panlilio

February 12, 2022

Dealership Rating

Employee Rating

Easy to deal with, efficient service, nice sales people, good prices, I will happily buy another car from them. good prices, I will happily buy another car from them. More

by Rob Audi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert D'Angelo, Ryan Schmidt, Craig Hewit, Michael Slyman

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Feb 14, 2022 -

Bell Audi responded

Thank you for the excellent review of Bell Audi! We're glad that our team was helpful, kind, and nice to work with. We appreciate the feedback!

February 11, 2022

Dealership Rating

Employee Rating

The dealer employees are great, appointment was easy to schedule & the performance of the service was excellent schedule & the performance of the service was excellent More

by ATEFEVA

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Hewit, Michael Slyman

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Feb 14, 2022 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

February 10, 2022

Dealership Rating

Employee Rating

Great folks. Especially Mr, Schmidt the GM. The service team is outstanding as well and take goi care. team is outstanding as well and take goi care. More

by SPD

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Schmidt, Craig Hewit, Ajay Puri, Michael Slyman , Tom Henry

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Feb 10, 2022 -

Bell Audi responded

February 09, 2022

Dealership Rating

Employee Rating

Always an awesome experience at Bell Audi. Professional staff and service, the dealership was very clean and delightful. staff and service, the dealership was very clean and delightful. More

by Face266

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert Nkansa , Aubrey Brandt, Ashley Rosario

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Feb 09, 2022 -

Bell Audi responded

Thank you for choosing Bell Audi and trusting us to take care of your vehicle. We appreciate these kind words!

February 06, 2022

Dealership Rating

Employee Rating

My audi Q5 was serviced recently. Service technical left filter insecure or didn't tight properly. all oil got drained in my driveway. car is not drivable now. i had tow my car to dealership to get it fixed filter insecure or didn't tight properly. all oil got drained in my driveway. car is not drivable now. i had tow my car to dealership to get it fixed. More

by AKG

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Feb 21, 2022 -

Bell Audi responded

I'm very sorry to hear this and regret any role we played. While I understand you've already brought your vehicle in, I am eager to address this situation directly and ensure it is resolved to your satisfaction. Please give me a call, time permitting - my number is 888-681-7167 ext 115. Thank you, Michael Slyman - Service Manager

February 04, 2022

Dealership Rating

Employee Rating

the service department was helpful and kept me up on what i can expect Future maintenance costs and services i can expect Future maintenance costs and services More

by jim coyle

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Hewit, Michael Slyman , Tom Henry

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Feb 04, 2022 -

Bell Audi responded

Jim, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

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Employee Rating

Annual Service appointment was effortless. Valet service, timely updates, quick service. Very satisfied with Bell Audi. timely updates, quick service. Very satisfied with Bell Audi. More

by RF

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 01, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Dealership Rating

Employee Rating

Used audi service. They were very fast and polite. Only concern is I was given a price on the Internet of $243 for my service when i made the reservation However, when we got there they tried to say it was concern is I was given a price on the Internet of $243 for my service when i made the reservation However, when we got there they tried to say it was $350. When I spoke on it they said “oh ok we will honor the Internet price” They resolved the issue easily but I was a red flag More

by Sharon_feggans

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 10, 2022 -

Bell Audi responded

Hi Sharon - Thank you for sharing your feedback with our team. I am sorry for the mix-up with our pricing. I am glad that our team could correct the mistake for you, but I will be sure to address this situation to improve moving forward. If there is anything else you would like to share, please don't hesitate to call me. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

December 28, 2021

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Employee Rating

Peoples are very gentle and cool place also great service.. I’m coming from NY because of great service and work. I’m thankful. service.. I’m coming from NY because of great service and work. I’m thankful. More

by YHD

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Hewit, Michael Slyman , Tom Henry

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Dec 28, 2021 -

Bell Audi responded

We really appreciate you making the trip to work with us! Thank you for choosing Bell Audi and for sharing your five-star feedback. Drive safely!

Dec 28, 2021 -

Bell Audi responded

We really appreciate you making the trip to work with us! Thank you for choosing Bell Audi and for sharing your five-star feedback. Drive safely!

December 21, 2021

Dealership Rating

Employee Rating

They have made all of my dealings with them very efficient & stress free, from lease to service contract. efficient & stress free, from lease to service contract. More

by mdesantis1993

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Skolnick

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Dec 21, 2021 -

Bell Audi responded

We're delighted to hear that the Bell Audi team is demonstrating our commitment to outstanding customer service. Thank you so much for the kind review. Have a great day!