Alyssa Moran | Page 30

Getting out in time When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has d When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has dementia and I had care from 9:30 to 11:30 Alyssa Moran said she would make sure it would happen, she got it done by 10:30. I was very impressed and appreciated Alyssa effort to get me out in time she is a credit to you service department. More

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Awesome service! I always go to Chan when I need service done but the whole service team is AMAZING they are attentive, polite, and speedy in making sure all my needs I always go to Chan when I need service done but the whole service team is AMAZING they are attentive, polite, and speedy in making sure all my needs are met. I do not want to go anywhere else to get my Camry checked out. I refer EVERYONE I KNOW who needs to get service done to Herb Chambers Toyota of Auburn :) More

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Top notch service! From the moment I arrived in the Service Department I received exceptional customer service. Everyone is always friendly and professional. I am a lo From the moment I arrived in the Service Department I received exceptional customer service. Everyone is always friendly and professional. I am a loyal customer and feel like I am a member of the family when it comes to sales and service at the dealership. Always top notch! More

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in and out !!! My oil change was quick, and my interior windshield was cleaned quickly! Less than an hour of wait time! I have been coming here for year, and will My oil change was quick, and my interior windshield was cleaned quickly! Less than an hour of wait time! I have been coming here for year, and will continue to do so! More

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Purchase of my 2013 Nissan Rogue Overall my experience at Herb Chambers Toyota of Auburn was very good. The reason I gave five starts is because of Cole and Deni, the two customer s Overall my experience at Herb Chambers Toyota of Auburn was very good. The reason I gave five starts is because of Cole and Deni, the two customer service sales representatives, and Dan Bortolussi, the General Manager, that assisted me in this endeavor. Deni gave me a business card at a Worcester Graduation when I explained to him that I desperately needed a "New to me Vehicle". Although he realized I was not going to be purchasing a brand new high end vehicle, he still treated me with respect and kindness. Unforeseen circumstances caused Deni to be out for a week when I really needed to make a purchase. Enters Cole to save the day and go out of his way to assist me in finding exactly what I was looking for at a very reasonable price! He stayed in contact with me and answered all of my questions with knowledge and patience. I would recommend either one of these young men to anyone looking to make a purchase at Herb Chambers Toyota of Auburn. Dan made me feel like family and insisted that I contact him with any questions I may have. More

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Maintenance Schedule for Oil and filter change also radio was freezing up. Work was done as requested and radio software was updated. I am very happy with dealers Schedule for Oil and filter change also radio was freezing up. Work was done as requested and radio software was updated. I am very happy with dealership and service advisor. Thanks for your quick service More

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Fantastic service (as always) I have been going to HC of Auburn for years and the service dept and I have a strong relationship. They understand my budget constraints work with me I have been going to HC of Auburn for years and the service dept and I have a strong relationship. They understand my budget constraints work with me if an issue is found and we strategize on a best method to fix and find issues on my cars. The mechanic team is thorough and this is why I trust HC only. NO one touches my cats but this establishment! Thank you to all service advisors and managers who have assisted through the years. More

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ALways satisfied with the people and service given. I can't remember their names but everybody was great from the service people, the mechanics, parts and cashiers, they were great. Can't be better. I can't remember their names but everybody was great from the service people, the mechanics, parts and cashiers, they were great. Can't be better. More

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Recommended Service preformed An appointment was available at a convenient time for me, I was greeted immediately and my car was taken right away. Service advisor was friendly and An appointment was available at a convenient time for me, I was greeted immediately and my car was taken right away. Service advisor was friendly and efficient. The wait was shorter than I expected and went by quickly in their comfortable lounge area. More

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Great Service This dealership goes out of their way to provide exceptional service, quality and professionalism to all their customers. Always one step ahead of mak This dealership goes out of their way to provide exceptional service, quality and professionalism to all their customers. Always one step ahead of making buying or serving your vehicle that make easier. Thank you More

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