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Alyssa Scharlow
11 Reviews
Hello! My name is Alyssa, and I have been proud to be part of the Mazda world since 2021. One of the things I love most about Mazda is its human-centric approach—creating vehicles designed around the driver and the experiences that matter most. In my free time, you'll often find me fishing, camping, or spending time with my pets. I am passionate about helping others and genuinely enjoy building relationships with my customers. My goal is to provide every guest with a welcoming, personalized, and exceptional experience from start to finish. I have a true passion for sales and take pride in helping people find the right vehicle to fit their lifestyle and needs. I look forward to earning your trust and being a resource for you throughout your Biggers Mazda vehicle search.
Read moreIndustry Experience
5 yrs, 7 mos
Specialties & Trainings
Customer Satisfaction
Internet Inquiry Specialist
Lead Mangement
11 Reviews
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11 Reviews of Alyssa Scharlow
October 25, 2026
Mateo explained every detail about the CX-90 and was able to answer every question with ease. The entire purchase process was a breeze. to answer every question with ease. The entire purchase process was a breeze. More
by Jim A
Verified CustomerOther Employees Tagged: Marco Palacios, Mateo Fernandez
October 05, 2026
We recently bought a certificate cx90 from them. I will say that communication was great and everyone was super friendly and professional. I will say that communication was great and everyone was super friendly and professional. More
by jen43
Other Employees Tagged: Connor Houlahan
September 30, 2026
Very helpful and knowledgeable. Does everything he can to please the requests of the customer Does everything he can to please the requests of the customer More
by wisely8184
Other Employees Tagged: Darian Ditzler
September 04, 2026
This was a Great Experience and I enjoyed it. It worked out very well and it was smooth. It worked out very well and it was smooth. More
by king_peter_2020
Other Employees Tagged: Franco Ruffolo, Miles Anderson
August 17, 2026
I cannot say enough about this dealership. When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You k When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You know that anxiety you get because you anticipate it not here! Franco made it so simple and stress free. Their system of only dealing with one person was amazing. We will not be going anywhere else! If anyone we know needs a new vehicle we will referring them to Biggers! Keep doing what you’re doing you’re awesome! More
by tracymortensen33
Other Employees Tagged: Franco Ruffolo
June 24, 2026
I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actuall Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable. Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out. Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top. On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful. If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them! More
by kenmascheri23
Other Employees Tagged: Ron Liszka, Marco Palacios, Peter Kashuba, Mateo Fernandez, Miles Anderson
May 31, 2026
Mateo was very attentive and helpful when it came to getting my first car! He was personable and very knowledgeable! getting my first car! He was personable and very knowledgeable! More
by odondzik
Other Employees Tagged: Mateo Fernandez
May 27, 2026
Went yesterday for my car purchase everything was an amazing experience to the location to the staff j worked with Nicco was Great Salesmen 10/10 amazing experience to the location to the staff j worked with Nicco was Great Salesmen 10/10 More
by Ergin
Other Employees Tagged: Nicco Fernandez
February 25, 2026
Great Experience. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans. More
by jason.cvelbar
Other Employees Tagged: Ali Nauraiz, Mateo Fernandez
February 01, 2026
Alyssa was very helpful when i contacted the dealership via email. We settled price/lease/everything over text and email with Franco's help. We came in the next day and Miles and the team took care of thin via email. We settled price/lease/everything over text and email with Franco's help. We came in the next day and Miles and the team took care of things as quickly as they could. Appreciate it! More
by samirzc
Other Employees Tagged: Franco Ruffolo, Miles Anderson
