Amanda Opalek | Page 3

Outstanding service throughout the whole company. Everybody was super from the sales person Marc to Becca to Dan and finally from Bird Thank you very much Everybody was super from the sales person Marc to Becca to Dan and finally from Bird Thank you very much More

by rmartinus20 Verified Customer Verified Customer

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Had a great experience overall. They were patient with helping to find the right vehicle for us and made sure that everything was to our liking. Great work!! helping to find the right vehicle for us and made sure that everything was to our liking. Great work!! More

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Even the new faces are welcoming and friendly. Very prompt and polite upon arrival. Staff throughout the building while waiting was extremely cordial and a pleasure to visit with. prompt and polite upon arrival. Staff throughout the building while waiting was extremely cordial and a pleasure to visit with. More

by ernestbentz Verified Customer Verified Customer

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Lauren was very helpful. She addressed all my concerns quickly and efficiently. Also, the technician (Luke) was very thorough, and knowledgable. I will be back for sure! quickly and efficiently. Also, the technician (Luke) was very thorough, and knowledgable. I will be back for sure! More

by jh932w Verified Customer Verified Customer

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Air Bag Recall This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc We This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc Went to Muskegon they have a nice facility My wait wasn't too bad. I didn't have option of going else where as I have no other transportation. Got some paperwork done. Watched many people come in and learn about their new Subaru Talked to a nice man about his wife having to have one. He has an Impala from 1998 in mint condition and thought she could do well with something similar . I mentioned his car was wheel drive and in Michigan winters it is nice to have all wheel drive and not have to worry if his wife would be stranded some where. in 1998 those care were heavy and putting weight in trunk could go through most anything. Not like that anymore. I am on my second Subaru Forester. I put 300,000 on my first. Gave it to a charity in GR and they fixed up and gave it to a family who needed a car.... My service was just before the Covid19 More

by boone0355 Verified Customer Verified Customer

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It’s always a pleasure! The folks there are helpful and ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me know what’s going on, or tells me it’s done. They all are a good group!! Sheri Saylor More

by saylorsheri Verified Customer Verified Customer

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Austin Gressett was amazing! He was very knowledgeable and a pleasure to work with. I really appreciated the constant communication and quick responses when I had questions. Jake Childress and Bill Ferr and a pleasure to work with. I really appreciated the constant communication and quick responses when I had questions. Jake Childress and Bill Ferry were a pleasure to meet, as well. A great group of professionals. I have and will recommend this dealership to everyone looking to buy or lease a vehicle. More

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Timera made it easy and did a great job helping to pick out the right vehicle. My Auto Import center gave me a great price and a great vehicle with no haggle. out the right vehicle. My Auto Import center gave me a great price and a great vehicle with no haggle. More

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Regan was very patient and didn’t pressure at all. Very knowledgeable and answered all of my questions in helping me make my decision. I think we went through 10 plus cars until we found the right fit and knowledgeable and answered all of my questions in helping me make my decision. I think we went through 10 plus cars until we found the right fit and Regan was knowledgeable about them all and helped me make the right choice for me. Great follow up as well More

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Great Experience! Rob and everyone else was very helpful and made the entire process of buying my car seamless! I would highly recommend using them. Amanda in customer Rob and everyone else was very helpful and made the entire process of buying my car seamless! I would highly recommend using them. Amanda in customer service was very helpful. Jake in finance was great to work with! Overall, they were a great team! The first time I stopped in to look at cars my experience was not good. I went back and everyone was wonderful. Sometimes it’s worth going back and asking to talk to someone else! More

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