Amanda Wade | Page 10
Assistant Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
Dealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 10 mos
123 Reviews
Write a Review123 Reviews of Amanda Wade
February 13, 2020
I worked with Amanda, Service Advisor, and she delivered excellent customer service from when I entered the Service Department to when I left the Service Department! excellent customer service from when I entered the Service Department to when I left the Service Department! More
February 13, 2020
super professional & friendly fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum More
Other Employees Tagged: Nick Lang
February 10, 2020
Knowing that I have Premier extended warranty, dealer can be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. More
January 31, 2020
Great service assistance and updates the service dept work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no car available to loans thank you More
Other Employees Tagged: Richard Fuller, Juan Barcenas
January 29, 2020
Service was outstanding. Amanda was very nice, knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks More
December 29, 2019
Since I came here at the begging people were so helpful, I had some many choices and my finance guy Juan give me all the information that I need I had some many choices and my finance guy Juan give me all the information that I need More
Other Employees Tagged: Juan Barcenas, Kevin McKinnon, Nathan Zuniga, Juan (JP) Perez
December 24, 2019
Amanda at Planet Ford always takes the best care of me! I wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! More
December 11, 2019
a poor excuse for a simple oil change I truly believe the service advisors and service Manager want to do the right thing and provide the best service they can provide. I had my oil change I truly believe the service advisors and service Manager want to do the right thing and provide the best service they can provide. I had my oil changed and once again, the oil filter was leaking when I left. the quality of work the technicians are providing is very poor at best. the is the second time I had to take my truck back after an oil change. the first time, that had not even changed the oil as indicated on the paperwork. That event is well documented. In my line of work we have a system called dual verification. two people verify before and after we execute an operation, that it is done correctly. The first year we implemented the program, our error rate dropped 50%. Your error rate on my truck alone is 30%! You need to do something different. The quality of work the technicians are providing needs immediate attention. A simple oil change should never be an issue that a customer complains about. It is an easy way to make customers happy and get great ratings. A quick, efficient, oil change should be very simple. More
Other Employees Tagged: Lorena Barker
November 28, 2019
Flipping Prices Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,85 Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,856 why did I get that Price? It seem like the service manager kept flipping prices and that’s why I will never buy Another vehicle from Planet Ford. More
Other Employees Tagged: Kevin McKinnon, Lyndi Sage - Walker , Marcus
November 23, 2019
Maintenance on my 2012 Ford F-150 Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and ou Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and out in no time. More

