Amanda Wade | Page 11

Great service assistance and updates the service dept work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no car available to loans thank you More

Report | Print

Service was outstanding. Amanda was very nice, knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks More

Report | Print

Since I came here at the begging people were so helpful, I had some many choices and my finance guy Juan give me all the information that I need I had some many choices and my finance guy Juan give me all the information that I need More

Report | Print

Amanda at Planet Ford always takes the best care of me! I wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! More

Report | Print

a poor excuse for a simple oil change I truly believe the service advisors and service Manager want to do the right thing and provide the best service they can provide. I had my oil change I truly believe the service advisors and service Manager want to do the right thing and provide the best service they can provide. I had my oil changed and once again, the oil filter was leaking when I left. the quality of work the technicians are providing is very poor at best. the is the second time I had to take my truck back after an oil change. the first time, that had not even changed the oil as indicated on the paperwork. That event is well documented. In my line of work we have a system called dual verification. two people verify before and after we execute an operation, that it is done correctly. The first year we implemented the program, our error rate dropped 50%. Your error rate on my truck alone is 30%! You need to do something different. The quality of work the technicians are providing needs immediate attention. A simple oil change should never be an issue that a customer complains about. It is an easy way to make customers happy and get great ratings. A quick, efficient, oil change should be very simple. More

Report | Print

Flipping Prices Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,85 Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,856 why did I get that Price? It seem like the service manager kept flipping prices and that’s why I will never buy Another vehicle from Planet Ford. More

Report | Print

Maintenance on my 2012 Ford F-150 Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and ou Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and out in no time. More

Report | Print

The over all service was wonderful the sakes team was awesome and very helpfully on finding my new f150 I am very happy with the over all service awesome and very helpfully on finding my new f150 I am very happy with the over all service More

Report | Print

Great customer service from Amanda, I got out earlier even though I was told it was going to be a two hours wait for my oil change. Keep it up! even though I was told it was going to be a two hours wait for my oil change. Keep it up! More

Report | Print

Past issues I had some past issues with Planet Ford but they went above and beyond to make sure everything was fixed to my satisfaction. The employees are extreme I had some past issues with Planet Ford but they went above and beyond to make sure everything was fixed to my satisfaction. The employees are extremely friendly and professional. I would highly recommend this dealership to anyone More

Report | Print