Amanda Young | Page 43

Great customer service, usual dealership pricing The video summary by the tech is an awesome feature! Amanda has been great helping me with a possible warranty claim. No conclusion yet on if it's a The video summary by the tech is an awesome feature! Amanda has been great helping me with a possible warranty claim. No conclusion yet on if it's a warranty issue or not, but she's been very knowledgeable. More

by SCRAPMASTER87 Verified Customer Verified Customer

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Highly recommended I would come to North Penn Mazda for all my auto service needs, but sadly it's a ~40 minute drive from my house. Still, whenever I'm there, it's alway I would come to North Penn Mazda for all my auto service needs, but sadly it's a ~40 minute drive from my house. Still, whenever I'm there, it's always friendly, prompt service that's explained in detail to me, and I never feel like I'm being up-sold or taken advantage of. Their staff is always courteous and professional. More

by JEFFBL Verified Customer Verified Customer

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Consistently good service I’ve been coming here for 15 years and getting consistly good service, including regular maitenance and work at the body shop. I would recommend to a I’ve been coming here for 15 years and getting consistly good service, including regular maitenance and work at the body shop. I would recommend to anyone. More

by MarcR Verified Customer Verified Customer

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Great service at North Penn Mazda! I've been a customer at North Penn Imports since 2003; the team serviced my 2003 VW Jetta which I had purchased elsewhere and then in 2008 I bought a I've been a customer at North Penn Imports since 2003; the team serviced my 2003 VW Jetta which I had purchased elsewhere and then in 2008 I bought a Mazda 3 from North Penn and then in 2017 I purchased a Mazda CX3 also from North Penn. The dealership has always treated me with great customer service and honest repair work. Ken and Dan in the body repair department have taken care of several "bumps and bruises" my cars have sustained over the years to my great satisfaction and the "upfront" service team of Amanda, Caitlyn and Will are always ready to answer any questions or concerns I have when I come to the dealership for routine Mazda maintenance . Because my experience with the purchase and service of my 2003 Mazda 3 had been so positive, I knew that when I had to replace the 3 due to a multi-vehicle accident I was going to purchase another Mazda product from North Penn..............,,and so I did!! My CX3 is perfect for me and thanks to everyone at North Penn, I know it'll be well taken care of! More

by C_SCHAEFFER Verified Customer Verified Customer

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No customer satisfaction My 2 complaints was not taken care and no one informed me when i picked up the car. When i noticed and informed the service centre they said it was fi My 2 complaints was not taken care and no one informed me when i picked up the car. When i noticed and informed the service centre they said it was fixed and she went in to call some mechanic who came after some time and told me he will go in to check the part and never turned up. When i went in and enquired they said part need to be ordered. Moreover even though i have bumper to bumber warranty she told me I don’t have it and then made me run to sales team. So much time wasted. I didn’t expect this service from Mazda. No customer satisfaction. More

by ROHITSINGHAL79 Verified Customer Verified Customer

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Air bag recall In the past I have purchased two SUV . My sales person Tony very helpful ,patient and pleasant .look forward to purchasing and new SUV in the future. In the past I have purchased two SUV . My sales person Tony very helpful ,patient and pleasant .look forward to purchasing and new SUV in the future. More

by 22MANCEV Verified Customer Verified Customer

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Fast and easy Everybody knows what to do when you walk in the door no waiting no hassle smooth sailing. Done right the first time. Will be returning when time to pu Everybody knows what to do when you walk in the door no waiting no hassle smooth sailing. Done right the first time. Will be returning when time to purchase a new vehicle. More

by marcysells Verified Customer Verified Customer

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Free & responsive! My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was prett My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was pretty fast! Great job, NP Mazda! More

by SALLYLINDER88 Verified Customer Verified Customer

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Tire repair I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and ac I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and accommodating. More

by STEVEWILLISON630 Verified Customer Verified Customer

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Great service! Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and a Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and all activities. More

by JOYCE Verified Customer Verified Customer

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