Amber Straubing | Page 11

The service was great. I am glad I decided to bring it to Kelly Nissan I am glad I decided to bring it to Kelly Nissan More

by Jas Verified Customer Verified Customer

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Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed was explained and a car was returned within an hour, great experience and coupon was honored. More

by Jeff I. Verified Customer Verified Customer

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Amber was GREAT! Attentive, listened carefully, knowledgeable, . I want her as my regular person for services.. Attentive, listened carefully, knowledgeable, . I want her as my regular person for services.. More

by nedrar10 Verified Customer Verified Customer

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My car was taken in right away and I received an update of any work that was found and needed to be done. My car was finished before expected. of any work that was found and needed to be done. My car was finished before expected. More

by allen_finley63 Verified Customer Verified Customer

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Communication wasn't the best. I'v been coming to Kelly Nissan for many, many years to this is the most disappointed that I've ever been. I'v been coming to Kelly Nissan for many, many years to this is the most disappointed that I've ever been. More

by SYBRADLEY925 Verified Customer Verified Customer

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They were very clean, efficient, nice and very helpful during my visit definitely going back. during my visit definitely going back. More

by bbarboza480 Verified Customer Verified Customer

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Service was awesome. I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Th I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Thank you so very much More

by BONNIELIVE865 Verified Customer Verified Customer

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Daniel was very professional and timely. He kept me informed with the process of the inspection He kept me informed with the process of the inspection More

by cunninghamvanessa Verified Customer Verified Customer

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Every one is very friendly and helpful. The work was done quickly and I was updated every step of the way The work was done quickly and I was updated every step of the way More

by ELIZALDEFIDEL72 Verified Customer Verified Customer

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After being told by Countryside Nissan that they did not honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars the honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars there. I decided to try Kelly Nissan. The minute I pulled in to there service department I was greeted by a smiling face, Amber. I went over my issues with her and she immediately told me that Nissan Certified warranty does indeed cover my axle bearing. Unfortunately she told me that the part I needed was on a nation wide out of stock. I expressed concern about driving the the truck and getting bearing material into the rest of the rear axle. She agreed and immediately called the porter to get me free car to use until part came in and they finished job. What a difference!,, Thanks again Amber. Future cars will be bought at Kelly Nissan More

by chestersbmw Verified Customer Verified Customer

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