Amber Straubing

Service was awesome. I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Th I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Thank you so very much More

by BONNIELIVE865 Verified Customer Verified Customer

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Every one is very friendly and helpful. The work was done quickly and I was updated every step of the way The work was done quickly and I was updated every step of the way More

by ELIZALDEFIDEL72 Verified Customer Verified Customer

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Daniel was very professional and timely. He kept me informed with the process of the inspection He kept me informed with the process of the inspection More

by cunninghamvanessa Verified Customer Verified Customer

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After being told by Countryside Nissan that they did not honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars the honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars there. I decided to try Kelly Nissan. The minute I pulled in to there service department I was greeted by a smiling face, Amber. I went over my issues with her and she immediately told me that Nissan Certified warranty does indeed cover my axle bearing. Unfortunately she told me that the part I needed was on a nation wide out of stock. I expressed concern about driving the the truck and getting bearing material into the rest of the rear axle. She agreed and immediately called the porter to get me free car to use until part came in and they finished job. What a difference!,, Thanks again Amber. Future cars will be bought at Kelly Nissan More

by chestersbmw Verified Customer Verified Customer

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Waaay too many text messages. It's ridiculous. I was told I would get a call when my vehicle was ready, that never happened. I had to call in to find out if it was ready. It's ridiculous. I was told I would get a call when my vehicle was ready, that never happened. I had to call in to find out if it was ready. More

by Grmsr45 Verified Customer Verified Customer

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Excellent customer service and the work in a timely fashion they answered all my questions and resolved my issues fashion they answered all my questions and resolved my issues More

by TEYAHAYES1998 Verified Customer Verified Customer

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I take my car to this dealership all the time to be serviced and I get nothing but quality service. Thank You. serviced and I get nothing but quality service. Thank You. More

by tiffineyharris Verified Customer Verified Customer

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I felt the dealership was fast and efficient with the repairs on my car.Thanks for the services that was rendered repairs on my car.Thanks for the services that was rendered More

by KIM.LOCKETT Verified Customer Verified Customer

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They r great and take care if your car needs. They even washed my car! They even washed my car! More

by b.ware Verified Customer Verified Customer

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Great service. The service technician kept me informed by text and video as to the status of my vehicle. Everyone was very nice and professional. The waiting roo The service technician kept me informed by text and video as to the status of my vehicle. Everyone was very nice and professional. The waiting room was clean and comfortable. More

by MZSMURF99 Verified Customer Verified Customer

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