Amber Straubing
Amber Straubing at Kelly Nissan

Amber Straubing | Page 9

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
168 Reviews
4.7

168 Reviews

Write a Review

168 Reviews of Amber Straubing

October 30, 2025

Dealership Rating
Employee Rating

I was very happy with the service I received when I got my oil changed. I wouldn’t go to another dealership. More

by COTTONDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Kelly Nissan responded

Thank you for the five star review!

October 29, 2025

Dealership Rating
Employee Rating

It was my first time at this dealership and the service was great!!great great More

by TONYMACK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Kelly Nissan responded

Thank you for the five star review!

October 19, 2025

Dealership Rating
Employee Rating

I paid a mandatory $215 for a repair estimate. I received a 3 minute video only. No cost of parts or labor. No detailed estimate. No work done. What was the $215 for? This used to be a reput More

by maxikams
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Zambudio

Oct 25, 2025

Kelly Nissan responded

We apologize for your unsatisfactory experience. Our team is committed to providing thorough and transparent estimates. We will make sure to follow up with Raul Zamudio to address your concerns and provide a more detailed explanation of the $215 fee. Thank you for your feedback and loyalty as a longtime customer.

October 15, 2025

Dealership Rating
Employee Rating

Amber was very helpful in making my appointment and answer all questions about my vehicle when I got there More

by Minniew1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio

October 12, 2025

Dealership Rating
Employee Rating

The service was great. I am glad I decided to bring it to Kelly Nissan More

by Jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Kelly Nissan responded

Thank you for the five star review!

October 10, 2025

Dealership Rating
Employee Rating

Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed More

by Jeff I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Kelly Nissan responded

Thanks for the five star review!

October 07, 2025

Dealership Rating
Employee Rating

Amber was GREAT! Attentive, listened carefully, knowledgeable, . I want her as my regular person for services.. More

by nedrar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Kelly Nissan responded

Thank you for the five star review!

October 06, 2025

Dealership Rating
Employee Rating

My car was taken in right away and I received an update of any work that was found and needed to be done. My car was finished before expected. More

by allen_finley63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Kelly Nissan responded

Thank you for the five star review!

October 06, 2025

Dealership Rating
Employee Rating

Communication wasn't the best. I'v been coming to Kelly Nissan for many, many years to this is the most disappointed that I've ever been. More

by SYBRADLEY925
Recommend Dealer
No
Oct 09, 2025

Kelly Nissan responded

We are sorry about the lack of communication. We will work towards being better at communication.

October 05, 2025

Dealership Rating
Employee Rating

They were very clean, efficient, nice and very helpful during my visit definitely going back. More

by bbarboza480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Kelly Nissan responded

Thank you for the five star review!

...
9
...

Dealership Inventory (251 Vehicles)

used 2026 Nissan Kicks car, priced at $27,249
2026 Nissan Kicks
used
Super Black exterior
CVT
All-wheel Drive
new 2026 Nissan Kicks car, priced at $24,185
2026 Nissan Kicks
new
Super Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $24,521
2026 Nissan Kicks
new
Gun Metallic exterior
CVT
All-wheel Drive
new 2026 Nissan Kicks car, priced at $23,420
2026 Nissan Kicks
new
Fresh Powder exterior
CVT
Front-wheel Drive
used 2026 Nissan Rogue car, priced at $26,749
2026 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive
new 2026 Nissan Kicks car, priced at $23,420
2026 Nissan Kicks
new
Gun Metallic exterior
CVT
Front-wheel Drive