Amber Young
Amber Young at Otto Cadillac

Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.7
538 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

4.7

538 Reviews

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538 Reviews of Amber Young

June 20, 2025

Dealership Rating
Employee Rating

After the situation that I had with my 2025 XT6, It was good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) More

by dlabunsk
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2025

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I was very pleased with the interaction I had with the service staff during my recent appointment. More

by edjgorman
Service Price Transparency
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Recommend Dealer
Yes

June 16, 2025

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Very happy with everyone there , very professional n take care of any issues!! Car always comes back clean too 😊 More

by Caren
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2025

Dealership Rating
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Every experience with OTTO Cadillac is a positive one. The service advisors are knowledgeable, professional, and friendly. I look forward to future interactions! More

by mcurtis4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 09, 2025

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Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. More

by ginam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

June 08, 2025

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Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2025

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Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! More

by Caren
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 06, 2025

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We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More

by elittle1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Ryan Bussing

June 06, 2025

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Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings More

by cbriggs2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

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