Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 3

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
757 Reviews

Dealership Experience

4 yrs

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

4.7

757 Reviews

Write a Review

757 Reviews of Amber Young

June 01, 2026

Dealership Rating
Employee Rating

Great dealership, the people are what make the difference at Otto. Everyone cares. All employees always go above and beyond. More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your review of our team! We truly do care about our customers and your feedback means the world to us. See you next time, Todd!

June 01, 2026

Dealership Rating
Employee Rating

Amber was friendly, knowledgeable, and efficient. I was in and out with my rental. Thank you More

by sweetgrief1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Jun 02, 2026

Otto Cadillac responded

Thanks for the shoutout to Amber! We appreciate your support here at Otto Cadillac.

June 01, 2026

Dealership Rating
Employee Rating

Check in was a breeze, comfortable waiting area. Car returned in a reasonable time and washed. More

by Jhoffmann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Otto Cadillac responded

Thanks for the kind words for the Otto Cadillac team. We appreciate your support!

June 01, 2026

Dealership Rating
Employee Rating

I arrived a little earlier but was still taken in right away! Service was friendly. I especially liked that the car was washed and inside vacuumed More

by JOYNERJOAN
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 02, 2026

Otto Cadillac responded

Thank you for sharing your feedback about our team at Otto Cadillac! We're thrilled to hear you were taken care of right away. We look forward to seeing you again!

June 01, 2026

Dealership Rating
Employee Rating

I arrived a little earlier but was still taken in right away! Service was friendly. I especially liked that the car was washed and inside vacuumed More

by JOYNERJOAN
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 02, 2026

Otto Cadillac responded

We’re delighted to hear that you felt welcomed and well taken care of at Otto Cadillac. Thanks for sharing your satisfaction with us!

May 30, 2026

Dealership Rating
Employee Rating

A year ago I brought my car in for an AC repair. They did that, said they checked all the boxes, come April 2026 I try to use my AC and it's hot again, I brought it in, they diagnosed it, said it wa More

by frankguiffre
Recommend Dealer
No

Other Employees Tagged: Amber Young

Jun 01, 2026

Otto Cadillac responded

Frank, I'm really sorry to hear about the ongoing issues with your AC and the frustration this has caused. It's never our intention to inconvenience our customers or fall short in providing effective solutions. I want to make sure we get this sorted out for you, so please give me a call when you have a moment to talk this through. Thank you, Roger Prentiss - Service Manager - 518-869-5000

May 29, 2026

Dealership Rating
Employee Rating

Always a great experience. Love my Optiq ( will definitely lease another one when lease expires ) and customer service at Otto is top notch. ???????????????????? More

by kpurello
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 01, 2026

Otto Cadillac responded

We're thrilled to hear you're happy with both your Optiq and our team! Thanks for choosing Otto Cadillac - we look forward to serving you again! Safe travels!

May 29, 2026

Dealership Rating
Employee Rating

Always prompt, thorough, informative and cordial. Makes you feel like you're their most important customer every time! More

by samivan1122
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 01, 2026

Otto Cadillac responded

We are honored to receive your thoughtful review! Thank you from the entire team here at Otto Cadillac!

May 29, 2026

Dealership Rating
Employee Rating

Always prompt, thorough, informative and cordial. Makes you feel like you're their most important customer every time! More

by samivan1122
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 01, 2026

Otto Cadillac responded

Thank you for your wonderful feedback! We appreciate your support and look forward to serving you again at Otto Cadillac!

May 29, 2026

Dealership Rating
Employee Rating

she told me exactly what the problem was and how it was going to be handled More

by nursesuzan
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Jun 01, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!