Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 3

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
704 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.7

704 Reviews

Write a Review

704 Reviews of Amber Young

March 14, 2026

Dealership Rating
Employee Rating

Otto Cadillac is a great place to buy a car. Honest good people that treat customers with respect and courtesy. The service department is top notch, and wonderful people. Hardly any waiting and More

by hcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Otto Cadillac responded

Thank you for the kind words and for choosing Otto Cadillac! We appreciate your support and we look forward to serving you again.

March 13, 2026

Dealership Rating
Employee Rating

The booking an appointment, customer was excellent. However, the cost for the oil change w/ filter, engine filter, cabin filter and tire rotation, was unreasonable. I will be taking my service elsewher More

by Blmoore0325
Recommend Dealer
No

Other Employees Tagged: Amber Young

Mar 17, 2026

Otto Cadillac responded

Thank you for your feedback. While we're glad aspects of your visit went smoothly, we regret that you found the service costs higher than expected. Your business is important to us, and we would be happy to discuss this further. Please feel free to reach out at any time. Best, Roger Prentiss - Service Manager - 518-869-5000

March 12, 2026

Dealership Rating
Employee Rating

Upfront with the price and didn't push for me to get anything else Very friendly More

by Frankdarlingjr
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Mar 13, 2026

Otto Cadillac responded

Frank, thank you for the great review. We look forward to seeing you again at Otto Cadillac!

March 12, 2026

Dealership Rating
Employee Rating

No issues. I got my first service on my XT6. Done earlier than I thought. More

by dlabunsk
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Mar 13, 2026

Otto Cadillac responded

Your kind review warms our hearts! Thank you from the Otto Cadillac Team.

March 09, 2026

Dealership Rating
Employee Rating

Always have a positive experience at Otto, they are like a family team from sales to service. More

by Momgsc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Mar 09, 2026

Otto Cadillac responded

Thank you so much! We appreciate your business here at Otto Cadillac.

March 05, 2026

Dealership Rating
Employee Rating

They do a great job , always take care of me and my caddy while it’s being worked on More

by rcortese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Kelly Jo Wisler

Mar 05, 2026

Otto Cadillac responded

Thank you for the positive feedback! We are glad we could take care of you and your Cadillac at Otto Cadillac.

March 05, 2026

Dealership Rating
Employee Rating

Always very helpful Always helpful and polite. Has a can do attitude when it comes asking questions. More

by Jjoel518
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Mar 05, 2026

Otto Cadillac responded

Thank you so much, Joel! We appreciate your business here at Otto Cadillac.

March 04, 2026

Dealership Rating
Employee Rating

Everyone is always super friendly and super helpful, always ready to answer. Any questions! The mechanics diagnose everything quickly and always get me out on the road in a short amount of time! More

by dmadden644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon

Mar 05, 2026

Otto Cadillac responded

Your feedback means the world to us! Thank you for sharing your experience with both our service and sales teams. Drive safely, and we’ll see you next time here at Otto Cadillac!

March 03, 2026

Dealership Rating
Employee Rating

Cordial staff and services rendered were well done. I would return. The appointment was easy to make. More

by AlbanyGary1
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Mar 04, 2026

Otto Cadillac responded

Thank you for sharing your positive feedback about our team here at Otto Cadillac. We are grateful for your business and look forward to welcoming you back in the future. Safe travels!

March 02, 2026

Dealership Rating
Employee Rating

Service staff takes good care of me and my vehicle and techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. More

by billpaquette.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Otto Cadillac responded

We're delighted to hear that our team took such good care of you and your vehicle, Bill! Thank you for choosing Otto Cadillac and for sharing your positive feedback.

Dealership Inventory (91 Vehicles)

used 2024 Subaru Outback car, priced at $28,500
2024 Subaru Outback
used
White exterior
CVT Lineartronic
AWD
used 2025 Ford Escape Plug-In Hybrid car, priced at $29,990
2025 Ford Escape Plug-In Hybrid
used
Gray exterior
eCVT
FWD
used 2023 Honda Civic car, priced at $21,900
2023 Honda Civic
used
Gray exterior
CVT
FWD
used 2023 Cadillac XT5 car, priced at $33,500
2023 Cadillac XT5
used
Black exterior
9-Speed Automatic
AWD
used 2023 Cadillac XT5 car, priced at $34,700
2023 Cadillac XT5
used
White exterior
9-Speed Automatic
AWD
used 2023 Nissan Pathfinder car, priced at $33,500
2023 Nissan Pathfinder
used
Gray exterior
9-Speed Automatic
4WD