Amber Young

Great service! Bill is the best! Honest, fair, and only suggests what you need. They went out of there way to help me with an emergency. Bill is the best! Honest, fair, and only suggests what you need. They went out of there way to help me with an emergency. More

by jolaiacona Verified Customer Verified Customer

Report | Print

Friendly customer service by Amber and it was a quick service appointment, all went well. service appointment, all went well. More

by keri.tetrault Verified Customer Verified Customer

Report | Print

Excellent overall service as usual. Amber is very knowledgeable and couteous. I am kept up to-date-on the status of the service. Much appreciated. Amber is very knowledgeable and couteous. I am kept up to-date-on the status of the service. Much appreciated. More

by Mark Verified Customer Verified Customer

Report | Print

Took him three trips to fix my a pillar Took me three trips for the dealership to fix my a pillar trips for the dealership to fix my a pillar More

by cerullitony Verified Customer Verified Customer

Report | Print

On the overall experience…all good. Eager to do work on a vehicle. Overpriced but quality is there. One downside….when a problem arises they pushed back on the owner. A problem they cr Eager to do work on a vehicle. Overpriced but quality is there. One downside….when a problem arises they pushed back on the owner. A problem they created was not solved until after customer was raked over the coals. The customer was accused of causing an issue clearly caused when the car was in the shop. A lengthy verbal back and forth ensued between manager and customer. Customers appreciate problem solvers. I was put on the defensive defending myself against ridiculous accusations. “Working together” should follow through from start to finish. In addition, customer is always asked to spend more $ on top of a simple appt. Such as an oil change. This is never forced however. More

by bches1353 Verified Customer Verified Customer

Report | Print

I Always have a great experience n they fix everything n very accommodating. And very professional . very accommodating. And very professional . More

by Caren Verified Customer Verified Customer

Report | Print

Employees are very knowledgeable and super nice. it was a very pleasant experience they were very efficient and not waste your time it was a very pleasant experience they were very efficient and not waste your time More

by na13 Verified Customer Verified Customer

Report | Print

Very well organized with knowledgeable and helpful staff. I arrived at my reserved time and was immediately greeted by Amber who checked me in right away. The waiting loung was very comfortable and the self- I arrived at my reserved time and was immediately greeted by Amber who checked me in right away. The waiting loung was very comfortable and the self-serve coffee was delicious. More

by Paris Blue Verified Customer Verified Customer

Report | Print

I am unfortunately disappointed in their service. I bought this car directly from them and have had multiple issues since the sale. This last issue it had to be brought in twice as they were unable t I bought this car directly from them and have had multiple issues since the sale. This last issue it had to be brought in twice as they were unable to take the time to diagnose correctly and on this last time they rushed through and gave me a faulty part that could’ve been very dangerous for my family moving forward. More

by Meghannicchi Verified Customer Verified Customer

Report | Print

I was very pleased with OTTO. Everyone was great! Everyone was friendly! Everything was efficient! Thank you for a GREAT experience. Everyone was great! Everyone was friendly! Everything was efficient! Thank you for a GREAT experience. More

by Ctricarick Verified Customer Verified Customer

Report | Print