Amber Young
Amber Young at Otto Cadillac

Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
604 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

4.7

604 Reviews

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604 Reviews of Amber Young

October 23, 2025

Dealership Rating
Employee Rating

You can tell the people at Otto do value their customer relationships. Thank you for the pleasant experience More

by markcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Otto Cadillac responded

Your feedback means the world to us! We truly value our customer relationships and are grateful for your support. Thank you from all of us at Otto Cadillac!

October 22, 2025

Dealership Rating
Employee Rating

Clean and friendly group, had a good day with accurate maintenance and reasonable pricing Thanks More

by David R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Oct 22, 2025

Otto Cadillac responded

David, thank you for the great review. We look forward to seeing you again at Otto Cadillac!

October 20, 2025

Dealership Rating
Employee Rating

I had an excellent experience with Otto Cadillac. The service was fast and friendly from start to finish. Communication was direct and transparent, and there were no surprise charges at all. Everythi More

by drjacques1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Kelly Jo Wisler

Oct 21, 2025

Otto Cadillac responded

We're so grateful for your recommendation and kind words! It was a pleasure working with you - thank you for choosing Otto Cadillac.

October 16, 2025

Dealership Rating
Employee Rating

Everyone was very polite and nice and easy to work with. The car was given back to me and it was spotless inside and out. More

by louiscmpl40
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Oct 16, 2025

Otto Cadillac responded

Thank you for sharing your feedback, we truly appreciate your business! We'll be sure to pass along your kind words to the team. Take care! -The Otto Cadillac Team

October 16, 2025

Dealership Rating
Employee Rating

Great atmosphere from the receptionist to the garage. Listened to all my concerns and worked with me to put me in a safe reliable car. Had an issue next day and they sent a tech to my home and fixed the More

by nodell630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Otto Cadillac responded

We're so glad to hear you had a seamless experience from start to finish! Thank you for choosing Otto Cadillac and recommending us!

October 16, 2025

Dealership Rating
Employee Rating

Quick and easy to setup drop off and pickup when finished Told me what issue they found what parts were ordered and what they did along with install the parts More

by kevinbender919
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Oct 17, 2025

Otto Cadillac responded

Kevin, we at Otto Cadillac are glad you had a smooth experience with our team. Thank you for sharing your feedback! See you next time!

October 12, 2025

Dealership Rating
Employee Rating

On time. Very accommodating to our needs. Price given up front which is extremely helpful. Service was great. More

by kcmaturo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Otto Cadillac responded

We appreciate your feedback! It's great to know that our team accommodated your needs and provided helpful, timely service. Thank you for choosing Otto Cadillac!

October 10, 2025

Dealership Rating
Employee Rating

Terrific service! Shuttle to Mall was the best. Nick, the shuttle driver was very nice. Amber provided excellent service. More

by mwilhelm414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Otto Cadillac responded

Thank you for sharing your feedback about Nick and Amber! We’ll pass along your kind words. See you again at Otto Cadillac! Safe travels! -The Otto Cadillac Team

October 10, 2025

Dealership Rating
Employee Rating

They always manage to fit me in and they listen to my questions and concerns More

by LNARDACCI
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Oct 14, 2025

Otto Cadillac responded

We couldn't ask for a better review of Otto Cadillac. Thanks so much for your kudos!

October 10, 2025

Dealership Rating
Employee Rating

This time was a great experience. It was smooth And it was done in a timely manner! More

by LNARDACCI
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Oct 14, 2025

Otto Cadillac responded

Thanks for the kind words for our Otto Cadillac team! See you next time!

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