Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 62

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

July 24, 2023

Dealership Rating
Employee Rating

Amber was great. She got my car in a timely manner and saved me tons of money! More

by colbykendall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley

July 20, 2023

Dealership Rating
Employee Rating

Great people and staff. Work completed as discussed and competitive pricing. Bill, Amber and Breah are the best! More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley, Breah and Colby

July 20, 2023

Dealership Rating
Employee Rating

Always a great experience, Great service from Bill. Amber and Dawn! Unexpected problem, got me in! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley

July 20, 2023

Dealership Rating
Employee Rating

Amber was very nice and personable. She went out of her way to help me pay with my rewards. I can see having a nice relationship with her. More

by debkhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

July 19, 2023

Dealership Rating
Employee Rating

The dealership and service is always clean and respectful. Amber was very helpful at answering my questions and concerns. More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Dawn Crossley

July 19, 2023

Dealership Rating
Employee Rating

I have patronized Otto Cadillac for many years because they always provide great service and treat customers well. More

by CHESTERWBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley

July 19, 2023

Dealership Rating
Employee Rating

Excellent and friendly customer service! Very much appreciated the quick response and help out of a difficult situations. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Crossley

Jul 19, 2023

Tracy responded

Thank you for the quick help and very friendly service. It is so great to be treated with kindness in a difficult situation.

July 17, 2023

Dealership Rating
Employee Rating

Consistently professional and efficient. There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. T More

by bcfisher32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2023

Dealership Rating
Employee Rating

Amber and the entire Service Department at Otto Cadillac did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be hon More

by chris.bonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Crossley

July 16, 2023

Dealership Rating
Employee Rating

We had scheduled this service at least two times. We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous More

by Vinny
Recommend Dealer
Yes
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