Amjad Alhajjali | Page 4

Great experience buying Toyota Certified Pre-Owned Tacoma This was my third purchase of a Toyota from A-1 Toyota and my second this year. The team is very professional and dedicated to total customer service This was my third purchase of a Toyota from A-1 Toyota and my second this year. The team is very professional and dedicated to total customer service and satisfaction. We purchased a 2014 Toyota Tacoma truck and the team handled the matter with great care and precision, spending a lot of time detailing the car and fixing a few miscellaneous details that needed attention before we took delivery. From our initial arrival until we drove away in the new vehicle, we were treated with professionals who showed us they truly appreciated our business. More

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I give A1 Toyota an A+ Rating for OUTSTANDING Service My husband and I were just beginning our search for just the right new car for me. A1 Toyota was the second dealership. I never liked car searching My husband and I were just beginning our search for just the right new car for me. A1 Toyota was the second dealership. I never liked car searching in the past because it seemed like the Sales person was always too eager or aggressive. Amjad Alhajjali was our Sales Associate and I have to say that he is the BEST. He was kind and courteous, a consummate professional. He had a no nonsense, no pressure approach and he spent the better part of a day with us making sure that every detail was taken care of once he found me the car of my dreams. Frank Nieves handled the financial and DMV side of things explaining everything in a clear and concise manner. The whole vibe I got from the day was very positive. The building yard and grounds were organized and immaculate. The process is very efficient and it seemed like a good place to work. I purchased a 2018 Cary XSE V6 in silver and the car is AWESOME! If you are in the market for a car I highly recommend Amjad and A1 Toyota Dealership in New Haven, CT. Thanks Amjad and A1 Team! More

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Awesome experience The staff was very friendly and helpful. They are amazing people and helped me to choose my new car in the first meeting with them. I didn’t expect to The staff was very friendly and helpful. They are amazing people and helped me to choose my new car in the first meeting with them. I didn’t expect to change it easily and fast like that. Thank you so much MR.Hatim, MR. Amjad and MR.Mustafa. So I will always recommend you. More

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Excellent sales person, really nice and patience My experience at A1 Toyota was a success, my sales person Amjad was really patience, he didn’t try rushing through things, he explained everything rea My experience at A1 Toyota was a success, my sales person Amjad was really patience, he didn’t try rushing through things, he explained everything really well. He showed me all the cars wanted to see and explained what features the car has in details. More

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Best sales guy Polite, fast and friendly, very very helpful with a great and positive encouraging attitude. He’s the only reason for my purchase of a new vehicle. Polite, fast and friendly, very very helpful with a great and positive encouraging attitude. He’s the only reason for my purchase of a new vehicle. More

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Quick easy and pleasant experience Sales person was very knowledgeable and aware of my car needs. Answered all my questions without giving a sales man type of vibe.Good management as we Sales person was very knowledgeable and aware of my car needs. Answered all my questions without giving a sales man type of vibe.Good management as well More

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They are all very welcoming I should have gone at a time the weather wasn't rainy. I spend hours in the dealership but i am happy with my RAV4. Although, i wasn't paying much a I should have gone at a time the weather wasn't rainy. I spend hours in the dealership but i am happy with my RAV4. Although, i wasn't paying much attention with some of the features i thought i had. i still recommend this dealership. Thank you! More

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Amazing experience Working with A1 was a great experience. I came in looking for my first car and Amjad worked wonders. He found a car that was in my budget and still ra Working with A1 was a great experience. I came in looking for my first car and Amjad worked wonders. He found a car that was in my budget and still ran well. I never felt any pressure and everyone was helpful from the beginning to end. I'll be sure to recommend them to anyone that is looking for a great car buying experience. More

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Overall positive experience with one minor flaw I wanted to give A-1 a 5 star rating. My sales rep was honest, low pressure and helpful in all regards, going beyond his responsibilities to make my p I wanted to give A-1 a 5 star rating. My sales rep was honest, low pressure and helpful in all regards, going beyond his responsibilities to make my purchase easy and pleasant. The only other employee I had significant contact with was the financial officer who was also honest, low pressure and a delight to work with. Other employees I had any contact with were friendly and helpful. The car was pre-owned and certified and was spotless on delivery after a short and straight forward transaction. It had every option that the dealer advertised and was priced at market value. The dealer has a policy of not negotiating car price, which I find acceptable, given that the price offered was appropriate for the car. I still had to mark the dealership down one star because when I got the car home, despite receiving a completely checked off checklist of things they had checked before delivering the car, I discovered that the windshield washer fluid was completely empty. This is not a major problem but it was an item that had been checked off and has to lead me to wonder what other items on that checklist might have been missed that I can't confirm as easily. Clearly, this may have been a simple oversight for a busy mechanic but it still represents a violation of trust. Particularly since it would have been trivial to find, since the windshield washer didn't work at all (totally empty of fluid). Despite that flaw, I would buy another car at this dealer and would recommend it highly to friends. More

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Awesome Had great car shopping experience, they extremely helpful. Went looking for a pick up for my business, that had great gas mileage & I got just that Had great car shopping experience, they extremely helpful. Went looking for a pick up for my business, that had great gas mileage & I got just that More

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