Amy Frederick | Page 2

I was at the Service department for my 20,000 mile service on 2/7/24. Like previous visits, Monica was very helpful, professional and personable. She is a good listener and tries hard to professionall service on 2/7/24. Like previous visits, Monica was very helpful, professional and personable. She is a good listener and tries hard to professionally and sincerely accommodate the needs of her clients. The service was performed in time without any problems and I was receiving text messages during the service for the status of the work. Meanwhile, I should recognize the nice lady at the coffee shop who was giving wonderful customer service with the complimentary beverages, pastry and other snacks. Amy was also very helpful finding a Sales agent to answer my questions regarding possible future purchase options. Kevin, the sale agent was very knowledgeable and answered all my questions in a professional manner. I like to thank everyone mentioned above and also the whole team at the service center who took care of my car. Best, Padi G More

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Professsional, majorly customer-centric - Hung Truong couldn’t be a better sales professional - outstanding service couldn’t be a better sales professional - outstanding service More

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Monica was great to deal with and very efficient. She knew what I wanted and got me a great price for my maintenance work! She knew what I wanted and got me a great price for my maintenance work! More

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We love our new IS350 F and its feature thanks to Sean for introducing the car to us and made the process so effortless from locating to ordering and for us to bring that car home. for introducing the car to us and made the process so effortless from locating to ordering and for us to bring that car home. More

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Very professional, prompt, courteous, knowledgeable. My salesman Chris Anderson, listened to my needs and wants and fulfilled them within a professional, timely, competitive fashion. My salesman Chris Anderson, listened to my needs and wants and fulfilled them within a professional, timely, competitive fashion. More

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Just purchased my third Lexus from Herb Chambers Lexus in Sharon. I will continue to get my new Lexus vehicles there Sharon. I will continue to get my new Lexus vehicles there More

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Very pleased with my purchase! ! Walked in looking for a particular Lexus and drive home in it!!!! Thank you Amy, Will and everyone who helped make this happen!!!! ! Walked in looking for a particular Lexus and drive home in it!!!! Thank you Amy, Will and everyone who helped make this happen!!!! More

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My purpose today was to have my car serviced. Right from the beginning I was greeted by Julio who always remembers me by my name. Another gentleman walked me over to Mark I didn't get his name bu Right from the beginning I was greeted by Julio who always remembers me by my name. Another gentleman walked me over to Mark I didn't get his name but very professional. Really no wait at all and Mark was very thorough and patient. He answered all my questions and was very personable. I also asked him a last minute question and was on top of it. He ended up getting my answer right as I was leaving. I couldn't ask for better service! Thank you Mark and team! More

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I’ve been going to Lexus for 30 years and every 3 years I’m happy to report I’ve had excellent service from the salesman Hung to the entire finance department. I feel safe and at 82 that’s critical given I’m happy to report I’ve had excellent service from the salesman Hung to the entire finance department. I feel safe and at 82 that’s critical given the times. JG More

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Not a bad experience for the 3rd time going there. New advisor not bad experience so far New advisor not bad experience so far More

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