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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,185 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Contact Dealership

1550 E Drivers Way

Gilbert, AZ

85297

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Top Reviewed Employees

Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard

Finance Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
Ben Brown at Henry Brown Buick GMC

Ben Brown

Fleet Sales Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown at Henry Brown Buick GMC

Blake Brown

Fleet Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meade at Henry Brown Buick GMC

Mike Meade

Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

April 26, 2024

Rigo is my kind of salesman! Laid back, easy to talk to and relate to and keeps it simple. More
by robin.carson55

Employees Worked With

Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 26, 2024

Best service! Best place to buy a new or used vehicle hands down! Friendly and courteous staff! More
by GIO5 Verified Customer

Employees Worked With

Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 24, 2024

Rigo Ramirez was awesome as he walked us through our new Buick Envision purchase. He was both informative and knowledgeable about the car and the purchase process. This is our second purchase thru a Henry B More
by jmeloun

Employees Worked With

Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Home Delivery
  • No Contact Transactions
  • Instant Financing
  • Laptop Computers
  • Virtual Appointments
  • Authorized Parts Store
  • Pet Friendly
  • Home Test Drives
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines