Amy Hinkle | Page 2

I am first time customer and SO happy with this shop so far. A Service advisor (Amy) is always top on everything and very knowledgeable! Thank you for a great service! far. A Service advisor (Amy) is always top on everything and very knowledgeable! Thank you for a great service! More

by LBCHAMP9596 Verified Customer Verified Customer

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Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. I have been a customer for over 30 years. More

by Pinnie Verified Customer Verified Customer

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Excellent service, Amy Hinkle went above and beyond! Service was fast and appreciated the updates Service was fast and appreciated the updates More

by sfrey2 Verified Customer Verified Customer

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Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19 Verified Customer Verified Customer

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you Looking to do more service in the future. Thank you More

by Alex R Verified Customer Verified Customer

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I was met with professionalism and I was kept informed on everything that was being done and cost. everything that was being done and cost. More

by CHRISMIN1010 Verified Customer Verified Customer

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I felt comfortable coming back to Otto's. This is my second BMW. Scott & Amy were a great help in buying & then servicing my X1. This is my second BMW. Scott & Amy were a great help in buying & then servicing my X1. More

by Egrammi579 Verified Customer Verified Customer

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Amy was very nice, but wrote the wrong request on the work order - requesting the tech to look for a wobble I was feeling when driving. There was no wobble I could feel. It was a wobble I could HEAR. Fro work order - requesting the tech to look for a wobble I was feeling when driving. There was no wobble I could feel. It was a wobble I could HEAR. From there, the tech diagnosed the wrong thing and them got married to that diagnosis. As a result, I paid $200 for a diagnosis of the wrong issue and I still have the sound. More

by jw_ballew Verified Customer Verified Customer

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Thorough professional and trustworthy They are clear with technical issues and explain thoroughly Nothing else I technical issues and explain thoroughly Nothing else I More

by MROMANOWICZ0 Verified Customer Verified Customer

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Amy was wonderful as always and helped ease a ridiculous policy of having to pay in advance for a replacement part before they get it and install it. Glad she is there. policy of having to pay in advance for a replacement part before they get it and install it. Glad she is there. More

by walsh49 Verified Customer Verified Customer

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