Amy Stoica | Page 2

Audi Marin responded

Thank you for your kind feedback and for choosing Audi Marin. We’re delighted to hear you appreciated the consistent communication and professional, no-pressure approach from our team. We truly appreciate your support and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear that your service visit went smoothly and that our team kept communication clear throughout the process. We appreciate your trust in Audi Marin and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your experience with us! We’re delighted to hear that our greeters and your service advisor made you feel welcome from the moment you arrived, and that your visit was easy and pleasant throughout. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear our service team quickly diagnosed and resolved your hatch issue and that your extended warranty covered the repair. It’s also wonderful to know the team assisted with your loaner and made you feel welcomed during your visit. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your feedback with us! We’re glad to hear you found Audi Marin professional, well‑organized, and focused on delivering quality vehicle care and customer service. We appreciate you choosing our team for your automotive needs and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear that Amy was patient and kept you updated throughout your vehicle’s service. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re happy to hear that your visits are consistently quick, friendly, and stress‑free, and that scheduling service at Audi Marin has been easy. We appreciate your trust in our team and look forward to welcoming you back.

Audi Marin responded

Monique, thank you for sharing your feedback about your experience with Audi Marin. We understand how frustrating it can be to return for the same concern, and we appreciate the opportunity to clarify. During your first visit, our diagnosis indicated the issue was caused by an outside influence, which unfortunately is not covered under warranty. When the vehicle returned several months later, the condition had changed and the failure was determined to be related to a component covered under a manufacturer warranty extension, which is why the second repair was handled under warranty. We understand how this situation can feel confusing, and our goal is always to provide clear communication and transparent service. If you would like to review the details further, please feel free to contact our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com or 415-460-4140. We would be happy to walk through everything with you!

Audi Marin responded

Thank you, Stacey, for taking the time to share your experience with Audi Marin! We’re glad to hear that our team continues to be attentive, responsive, and ready to address your questions and needs. Providing clear communication and dependable support is what we strive for every day. We appreciate your trust and look forward to assisting you again!

Audi Marin responded

Thank you for taking the time to leave a review and for choosing Audi Marin! We’re delighted to hear that Amy provided her usual welcoming, thorough support, taking the time to explain service details and keeping you well informed throughout your recall and annual service appointment. Your trust means a lot to us, and we look forward to serving you again.