Amy Stoica | Page 3

Audi Marin responded

Thank you, Frank, for your feedback and for choosing Audi Marin. We’re glad to hear Amy provided very good service and helpful support during your visit. We do apologize for the difficulty you experienced reaching our service department by phone, and we understand how frustrating that can be. Your feedback is appreciated and will help us improve our communication. We look forward to providing you with an even smoother experience next time!

Audi Marin responded

Thank you, Varina, for your continued trust in Audi Marin. We’re delighted to hear our service department has consistently provided excellent care and clear communication. Making every client feel like a priority, no matter how busy we are, is exactly what we strive for. We truly appreciate your kind words and look forward to assisting you again in the future!

Audi Marin responded

Thank you for your 5-star review of Audi Marin. We’re delighted to hear our team was helpful and attentive throughout your service visit. Providing a seamless, high-quality Audi service experience is our priority, and we truly appreciate your feedback. We look forward to assisting you again!

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Ben, for your kind feedback and for choosing Audi Marin for your Audi Q7 service and maintenance. We’re delighted to hear that our team provided helpful and professional care during your recent visit. Delivering a consistent, high-quality Audi service experience is what keeps our clients coming back, and we truly appreciate your continued trust. We look forward to assisting you with all your future Audi Q7 maintenance and repair needs.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for your kind feedback and for choosing Audi Marin. We’re delighted to hear you appreciated the consistent communication and professional, no-pressure approach from our team. We truly appreciate your support and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear that your service visit went smoothly and that our team kept communication clear throughout the process. We appreciate your trust in Audi Marin and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your experience with us! We’re delighted to hear that our greeters and your service advisor made you feel welcome from the moment you arrived, and that your visit was easy and pleasant throughout. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear our service team quickly diagnosed and resolved your hatch issue and that your extended warranty covered the repair. It’s also wonderful to know the team assisted with your loaner and made you feel welcomed during your visit. We appreciate you choosing Audi Marin and look forward to assisting you again.