Anas Lazaar | Page 10

Overall my experience with Greenway Kia West was good. The salesperson (Jhonatan) was excellent and highly recommended. My only negative issue was with sales manager Mr Perez, When they prepared the esti The salesperson (Jhonatan) was excellent and highly recommended. My only negative issue was with sales manager Mr Perez, When they prepared the estimate of cost, they did not calculate the taxes correctly for my county and after the documents were signed I noticed the excess amount taxes which increased my loan amount by $213. Instead of accepting the error, he tried to explain why the amount was higher and I should accept it. After I threatened to return the car, he spoke with someone higher and agreed to refund me the excess loan amount. Had this been handled correctly from the start, I would rate them higher. Mistakes happen and whomever made them, accept it. My suggestion is, don't sign until you're sure that the purchase price and loan documents are correct. I know waiting for the finance officer to go over all the extra sales pitch is stressful. signing all those documents on a small tablet is painful, but do it. I hope they send the checks otherwise I'll be back with an amended review. I contacted Mr Ahumada but he never replied. More

by Edwin Verified Customer Verified Customer

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They are so friendly and get you in and out as fast as I can and they let you know what they're fixing can and they let you know what they're fixing More

by cruz.connieM Verified Customer Verified Customer

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Everyone very nice especially Jesse he helped me and explained a lot. Service is perfect. explained a lot. Service is perfect. More

by Eglute_usa Verified Customer Verified Customer

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Very satisfied with my purchase, quick, no hassle, no sales speach. Franco was honest and direct. The car price was perfect for the value. The car is in excellent condition. sales speach. Franco was honest and direct. The car price was perfect for the value. The car is in excellent condition. More

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Costumers service excellent management and sales awesome that's my 4th car from them can't wait until the new pick up truck 2025 KIA TASMAN come to US awesome that's my 4th car from them can't wait until the new pick up truck 2025 KIA TASMAN come to US More

by Evens Remy Verified Customer Verified Customer

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It was pleasant and quick here as always. Positive and friendly personnel who helped me all the time. Positive and friendly personnel who helped me all the time. More

by mami_yzc Verified Customer Verified Customer

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The service at this greenway Kia west dealer was very good and attentive. Highly recommend good and attentive. Highly recommend More

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Fast friendly professional, they washed my car before finding it back, kept me informed during the service with text messaging. They even have chargers for the phone while you wait. finding it back, kept me informed during the service with text messaging. They even have chargers for the phone while you wait. More

by awalttom Verified Customer Verified Customer

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I am very satisfied with the service and the time provided for each service ! Thanks provided for each service ! Thanks More

by HELENAHARARY Verified Customer Verified Customer

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Disturbed by what I discovered after printing off paperwork. Saddened to say, not everyone is trustworthy these days. Mishandling of numbers, promises unkept. Not a good experience at all. Can’t r paperwork. Saddened to say, not everyone is trustworthy these days. Mishandling of numbers, promises unkept. Not a good experience at all. Can’t recommend nor have any desire to return even after purchasing a brand new top of the line vehicle from them. Expected more. Relationships are important, but I can’t do business with those who aren’t trustworthy. No to greenway Kia west. Read your paperwork. Check your numbers. Make copies of your promises. Promises made on paperwork have a way of disappearing. More

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