Andrea Laux | Page 73

Great experience Mark was great at helping me purchase the right car for my family. I would recommend him to anyone that is looking to purchase a car. He was helpful a Mark was great at helping me purchase the right car for my family. I would recommend him to anyone that is looking to purchase a car. He was helpful and never pushy. I have dealt with many salesman that were just pushy and rude, but not Mark if you need a car go see him. Andrea in the office was also so nice and helpful they have great employees at this dealership. Next time I need a car I know where I am going. More

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Great Experience My wife and I were looking for a new Jeep, but were unsure of exactly what model we wanted. I met Jeff while I was looking at the great selection on My wife and I were looking for a new Jeep, but were unsure of exactly what model we wanted. I met Jeff while I was looking at the great selection on the lot and he listened to what we were thinking and we made an appointment for the next day. He was patient while we decided on a model, and was always available for questions or to point out features. He really made us feel like we were in control of our decision, which isn't always the case with all dealers. He walked us through all of our options and communicated with us throughout the process of leasing our new vehicle. Our time with Andrea was equally enjoyable, she got us through the paperwork with ease and was able to answer all of our questions in a way that made us feel comfortable. I want to thank Jeff and Andrea, and also the entire team at O'Daniel for their approach to car sales. It was definitely a great experience, one which we will not forget when it is time to make another vehicle purchase. Thank you!! More

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So much easier than we thought! My fiancé and I were looking for an upgraded and reliable vehicle to use for work and travel. We decided we wanted a Jeep Patriot and scoured the int My fiancé and I were looking for an upgraded and reliable vehicle to use for work and travel. We decided we wanted a Jeep Patriot and scoured the internet for vehicles in the Northeast IN area and even some Ohio dealerships. We looked at several Patriots on lots on Memorial Day, when most dealerships were closed, so we could browse with no pressure. We found several but they either had high mileage and/or a ridiculous price sticker. ODaniel's was the last place we looked and found something we were really interested in that seemed within our price range, We emailed the dealership about the Jeep and even though the dealership was closed for the holiday we got an email back from Shawn that evening stating he could help us with our search. I got a call from Shawn first thing the next morning and we set up an appointment that day after my fiancé and I got off work. We met Shawn and he was very friendly and upbeat. He had the Jeep ready for us to test drive within a few minutes. Upon return to the dealership, we talked for a few minutes and decided to do some financing paperwork. We were a little nervous as our credit isn't perfect but Shawn assured us that the finance team would find the best way to finance the vehicle to work to our advantage. Within a short time Shawn had us meeting with Andrea in the finance department. To make a long story shorter, we got the vehicle financed in both of our names at a good price and a good rate. We drove our new Jeep Patriot home that evening. So we saw the vehicle just the day before, had a convenient meeting time set up for a test drive the very next morning, took the test drive at 4:15pm and were home with the vehicle in our driveway before 8pm. We were so excited and pleased with the experience. The stereotypical nightmare of dealing with used car sales people was the exact opposite of our experience at ODaniel's with Shawn and Andrea. Our friends and family are happy for us and impressed by the deal and service we received. I would recommend the dealership and Shawn to anyone I know looking to purchase a quality used vehicle. Thanks again for everything!!!!! More

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My husband and I were needing a car for my mother. We wanted to check things out before hand so that when she came in to the dealership there would be less decisions to make. John (Everett) was so under wanted to check things out before hand so that when she came in to the dealership there would be less decisions to make. John (Everett) was so understanding and kind. He knew exactly what we needed and delivered. The whole process was made very simple and we are so happy with the car. Mom is comfortable and that's the important thing. Thank you so much everyone for a very pleasant experience, and for guiding us to the right vehicle! More

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The mood hit me recently that it was time for a change, and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with gre and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with great prices. The two cars I had narrowed my choice down to were both well under recommended pricing or KBB. And not because they had been in an accident. When I finally made my way over there, Dave worked with me first and answered all my questions and showed me a few of the chargers for sale. He was very nice and knowledgeable. Over the weekend, my parents came in, where they met Mark, who allowed them to test drive the car. When I came back Monday to have my trade appraised, I met with Dave again. And after we ran the numbers with my trade, I decided the first choice wasn't for me. So after some more research, I decided to go for my second choice. This time, Mark worked with me and went with me on my test drive. When we got back, we ran some new numbers and after the financing was in place, I came back the next day and bought my new car. Andrea and Shaylene helped with the paperwork. Both had plenty of knowledge and made the paperwork fly by. (After we fixed some clerical errors haha) I would definitely recommend O'Daniel's to any of my friends or family. Very friendly people and nice, clean facility. Thanks More

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My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More

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This was the best car buying experience that we have ever had. Be certain to talk to Roberta if you are looking for a vehicle. Andrea made the paper work part of it seem effortless. had. Be certain to talk to Roberta if you are looking for a vehicle. Andrea made the paper work part of it seem effortless. More

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We had a great experience. Adam and Andrea were wonderful to work with. I am Very happy with my Jeep and would recommend this dealership. to work with. I am Very happy with my Jeep and would recommend this dealership. More

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O'Daniels was a great place to purchase my new Jeep Wrangler. I had done most of my comparing on-line and found the exact vehicle and price I was looking for on thier lot. I had never been there, it is Wrangler. I had done most of my comparing on-line and found the exact vehicle and price I was looking for on thier lot. I had never been there, it is a very well kept dealership with a very nice showroom, when I went to look at the Jeep I was treated very well by all the staff with immediate help and friendly sevice. Corey and Andrea both did a wonderful job thru the purchase proccess, there was no pressure and no hassle , they helped me with my supplier discount and worked very well with my bank thru the financing proccess and worked around my shedule without any problems. Corey was very informative about the Wrangler I chose and did not quit when I walked out the door, he has contacted me to make sure I was happy with my new Jeep and has also helped me with deciding on some accessories and even volunteered to help me install a new soft top I am considering. I was also invited to the ODZ Jeep Jam next summer and am looking forward to it. I am very pleased with the sales and service at O'Daniles and would definetly recommend them. More

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Mark Campati has been working with us for several weeks. He was very patient with us and helped us to find what we liked and wanted. He found what we were looking for and worked with us very diligently on He was very patient with us and helped us to find what we liked and wanted. He found what we were looking for and worked with us very diligently on the price. Andrea was very courteous and helpful and explained everything about our paperwork and got us the best rate she could. If we ever decide to get another vehicle we would definitely go back to Mark and Andrea. We also would recommend them highly to anyone else. More

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