Andres Garcia | Page 2

Dirito Brothers Walnut Creek was able to compete on price on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the tri on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the trim and color I wanted, and kept me informed about the destination date throughout the process. Thank you! More

by RONSTEARNS Verified Customer Verified Customer

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Absolutely amazing so much help and so kind. They were willing to answer all my questions and help me with what I needed They were willing to answer all my questions and help me with what I needed More

by JNANA004 Verified Customer Verified Customer

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Great Bay Area dealer experience each time I have worked with Dirito Brothers over the years. with Dirito Brothers over the years. More

by DANIEL.SALCEDO Verified Customer Verified Customer

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Andreas was great and quick in responding to our questions. Finance /getting the car ready that day was quick ! After a few months, we did have some car issues , got it fixed under warranty. My da questions. Finance /getting the car ready that day was quick ! After a few months, we did have some car issues , got it fixed under warranty. My daughter also had some concerns about the car care package, she called WC and they answered her questions in a very timely matter ! Thank you ! More

by PAULINNEB3033 Verified Customer Verified Customer

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Dirito Brothers is always a pleasure to deal with. This is the second car I've purchased from them, both experiences were Five Stars! Andres Garcia was a pleasure to work with. There was a short wait This is the second car I've purchased from them, both experiences were Five Stars! Andres Garcia was a pleasure to work with. There was a short wait for the car I wanted to arrive. I requested a special color that Dirito Bros did not have in stock, and Address found it for me. The woman that handled the sale was great, she filled me in on the details and was very helpful overall. Definitely a Five Star experience! More

by BRIANSTACK Verified Customer Verified Customer

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since he doesn't know how long will take to fix my vehicle, he orders rental vehicle for me. vehicle, he orders rental vehicle for me. More

by DATSCHEUNG Verified Customer Verified Customer

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Andres was amazing! ! Everyone was very friendly and helpful. So happy we went to Dirito brothers ! Everyone was very friendly and helpful. So happy we went to Dirito brothers More

by JINA_GRILLI Verified Customer Verified Customer

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Andres was excellent did a great job 👏 kept me informed no unpleasant surprises Great job 👍 no unpleasant surprises Great job 👍 More

by JACKPERA Verified Customer Verified Customer

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Muy buen servicio, el personal muy amable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. More

by EMIZUGAR Verified Customer Verified Customer

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I received a recall notice from VW, called Dirito to make an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I planned to wait for my car. Dirito has a very nice waiting room. But when I arrived at the appointed time, the service advisor said it would take half a day and that I can expect it to be done at 3:30 pm. My appointment was 9:20 am. Had the service advisor told me at the time we made the appointment that it would take that long, I would have taken my car to the Oakland dealer. Dirito is in Walnut Creek and I live in Berkeley. Even though they would drop me at BART, the closest BART station to my home and is a mile long walk. Because of the miscommunication the service advisor was able to move my car to an earlier place in the queue, so instead of being done at 3:30, it was done at Noon. I am very appreciative of the service department's flexibility. More

by April Hopkins Verified Customer Verified Customer

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